Senior Support Technician resolving complex IT issues for diverse businesses. Collaborating with L1 technicians and leading technical projects for IT management services.
About the role
- Credit Support Officer role supporting Retail bankers and clients in consumer lending inquiries. Requires in-depth knowledge of lending products and strong communication skills.
Responsibilities
- Provides exceptional credit coaching on products and policies
- Assist with credit-related client questions
- Validate and clear fraud alerts
- Work expiring line leads and provide client outreach
Requirements
- Bachelor’s degree or equivalent education
- Safe Act Eligible/Certified
- At least five years of relevant banking experience
- Proficiency in credit underwriting analysis
- Excellent interpersonal, verbal, and written communication skills
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) plan
- 10 days of vacation during the first year
- 10 sick days
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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