Credit Support Officer role supporting Retail bankers and clients in consumer lending inquiries. Requires in-depth knowledge of lending products and strong communication skills.
Responsibilities
Provides exceptional credit coaching on products and policies
Assist with credit-related client questions
Validate and clear fraud alerts
Work expiring line leads and provide client outreach
Requirements
Bachelor’s degree or equivalent education
Safe Act Eligible/Certified
At least five years of relevant banking experience
Proficiency in credit underwriting analysis
Excellent interpersonal, verbal, and written communication skills
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