Technical support analyst providing first level assistance via teams and email for users in Colombia, Argentina, and Mexico. Troubleshooting software issues and maintaining documentation for requests.
About the role
- Enterprise Architect defining architecture and integration strategy for AI tools adoption at MRI Software. Collaborating with various teams for secure and efficient AI implementation.
Responsibilities
- Define the architecture, governance, and integration strategy for adopting AI development tools
- Ensure AI tools are implemented securely, responsibly, and at scale
- Provide the technical blueprint for integrating AI tools into the development ecosystem
- Establish the enterprise architecture vision and standards for AI-powered development tools
- Define integration approaches for AI tools with existing platforms
- Partner with security, compliance, and legal teams to ensure responsible AI use
- Develop governance frameworks for enterprise-wide adoption
- Create reference architectures and best-practice workflows for embedding AI tools
- Collaborate with engineering and product leaders to ensure scalability, security, and consistency
- Evaluate and recommend emerging AI development tools
Requirements
- 10+ years of experience in enterprise architecture, software engineering, or related technical leadership roles
- Deep understanding of software development practices, cloud platforms, and modern DevOps/CI-CD pipelines
- Proven experience integrating third-party tools into enterprise development environments
- Familiarity with AI-assisted development tools (Cursor, GitHub Copilot, etc.) and emerging AI productivity platforms
- Strong knowledge of security, compliance, and governance requirements related to AI usage
- Excellent cross-functional collaboration and communication skills, with the ability to influence technical and business leaders.
Benefits
- Office breakfasts
- Quarterly lunches
- Virtual social events
- Medical Aid Scheme
- Personal Pension plan
- Parental Leave benefit
- 25 days of annual leave plus Public Holidays
- 16 hours of Flex Time Off
- Tuition Reimbursement Schemes
- Flexibility of working from anywhere in the world for two weeks out of the year
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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