Provide program-level support to the client, customers, and contractors
Think big picture and support the goal to influence customers to be energy efficient
Demonstrate emotional intelligence and listening skills, and make wise recommendations/decisions quickly, despite ambiguity
Serve as a trusted advisor and communications liaison to external teams (utility representatives, utility customers and contractors) and internal teams (business management and engineering)
Earn and maintain client and customer trust to continually build relationships and implement energy savings recommendations
Develop a strategic sales plan with strategies and tactics to maximize the delivery of savings for your service area
Maximize program participation, identify project opportunities, provide immediate program, business, and technical services to customers
Proactively find and deliver value – anticipate current and future program needs whenever possible
Track outreach interactions and forecasted projects in a CRM
Proactively manage projects that begin to stagnate and take appropriate action to close the project
Assist customers in identifying and managing projects
Identify energy-saving projects through discussions with customers and contractors, review of available information (e.g., BAS screenshots, controls sequences, PIDs, drawings, and nameplate photos), on-site visits, etc.
Recognize opportunities to involve engineers to assist with project identification for more complex systems
Effectively screen opportunities to ensure project eligibility and viability
Communicate the value of identified projects to motivate and influence the customer’s decision-making process
Assist customers in prioritizing and managing the collection of identified energy-saving opportunities
Eliminate customer barriers to project implementation
Other duties as assigned.
Requirements
Academic degree in engineering, or similar technical discipline
Must be a resident of NJ
4+ years of work experience in applicable application engineering, sales or outreach position, highly desirable
A strong understanding of mechanical and electrical systems for commercial and industrial facilities: HVAC, lighting, motors, compressed air, refrigeration
Ability to distill complex ideas into concise conversation/emails
Excellent communication and presentation skills
Ability to develop customer relationships effectively and easily
Demonstrated proficiency with Microsoft Office 365 suite of programs
Ability to work remotely and manage multiple projects while meeting deliverable deadlines and budgets
Must be able to travel locally (within New Jersey) approximately 50% of the time
Interest in sustainability and passionate about making a meaningful impact on the environment
Mechanical engineering degree
CEM, CEA, or CBCP or similar credentials
PE - Mechanical Engineering in HVAC and Refrigeration or Thermal and Fluid Systems
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