LF
Lincoln FinancialDigital Experience Consultant
Digital CX Consultant on the Customer Experience team at Lincoln Financial. Shaping technology roadmap and enhancing customer satisfaction through strategic initiatives and collaboration.
About the role
- Set up, develop and grow the entire e-commerce of LEAP Commerce for assigned beauty brands
- Drive brand performance on third-party online marketplaces and manage brand stores
- Responsible for brand P&L, budgeting, negotiating and implementing marketing campaigns on various marketplaces
- Work closely with stakeholders (warehouse, finance, marketing, data science & external teams) to optimize store operations and business efficiency
- Build optimal price, promotion and assortment strategies for brands
- Data reporting and presentation to key brand stakeholders
- Demand planning and forecasting using tools and data analytics
- Build relationships with brand principals, brand management teams and marketplaces
- Analyse data and trends to identify ways to maximize revenue and margins
- Develop processes and tools to improve scalability across markets
- Train and develop other e-commerce team members across the markets
- Perform any other tasks as required by the business, company and brand
Requirements
- eCommerce/retail (minimum 4 years) with experience managing Tiktok is a plus
- Operations experience
- Project management
- Client management
- Digital/social marketing experience is a bonus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
SU
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