Quality Director ensuring high standards of performance and overseeing show quality at Cirque du Soleil. Collaborating across departments for artist development and operational excellence.
Responsibilities
Collaborate with the Senior Director — Show Quality to define and implement governance frameworks and performance standards for all shows worldwide.
Ensure consistent application of quality principles related to artistic performance, coaching, costumes, and performance medicine.
Align the department strategy with organizational objectives and overall creative direction.
Define, own and be accountable for the budget, schedule and execution of show refreshes.
Act as the guardian of quality during refreshes, show evolutions and creative development.
Centralize all requests coming from shows to the Concept Repository, challenge Artistic Direction (AD) decisions and act as the primary approver.
Manage resources assigned to show refreshes and evolutions.
Prepare and present impact analyses and business cases related to refreshes.
Following a decision to evolve a show, plan and execute the necessary steps.
Oversee the work of designers.
Supervise operations related to artists passing through IHQ for training and development, including planning, resource management and program delivery.
Lead the planning and coordination of training capacities in collaboration with key departments (Coaching, Performance Medicine, Casting, etc.).
Ensure optimal use of internal facilities and staff to support artist development and show readiness.
Manage and develop a multidisciplinary team dedicated to show quality: mentor, coach and support team members to encourage growth and excellence.
Promote a culture of collaboration, accountability and continuous improvement.
Manage the department budget, including forecasting, tracking and financial reporting of expenditures.
Ensure efficient allocation of human and material resources across projects and priorities.
Monitor performance against budget and adjust resource allocation as needed.
Work closely with the Performance Medicine, Coaching, Casting and Show Management departments to coordinate workforce planning and project assignments.
Act as the liaison between IHQ and show teams to ensure alignment on standards, expectations and support needs.
Requirements
Minimum of 8 to 10 years of leadership experience in live entertainment, theatre, circus arts or a related field.
Proven experience managing multidisciplinary teams in dynamic, high-performance environments.
Strong expertise in budget management, resource planning and operational execution.
Demonstrated ability to lead with both artistic sensitivity and strong business acumen.
Recognized skills in organization, communication and problem-solving.
High adaptability, resilience and ability to manage ambiguity in a creative environment.
Bilingual in French and English (spoken and written) required.
Benefits
An inclusive working approach based on team experience;
Access to a private desk on days you come to the Montréal Studio, a stimulating environment where you can fully apply your creativity;
Professional growth focused on high-quality projects to accelerate your career, with personalized support tailored to your professional ambitions;
A benefits program including collective insurance, retirement savings and other perks that we will be pleased to present to you;
A culture focused on developing equitable practices and community-building events.
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