Sales Specialist in network security focused on developing business for enterprise customers at Clavister. Driving complex deals and advising on long - term security strategies in a hybrid work environment.
SF
Hybrid Director, Sales Support and Compensation
Posted 4 months ago
About the role
- Director role in Sales Support and Compensation team at Fidelity, overseeing variable compensation programs for Workplace Investing distribution.
Responsibilities
- Be part of a team on the cutting edge of designing and administering variable compensation programs, plans and reporting that rewards our associates for helping Fidelity’s clients and participants achieve their goals.
- Provide strategic, operational and technology support that delivers variable compensation and insightful analytics for the Fidelity Workplace Investing (WI) Distribution organization.
- Lead critical work with key stakeholders to create, report, process, analyze and distribute monthly, quarterly, semi-annual and annual variable programs and payments for Workplace Investing.
- Ensure the correct performance data is captured, processed, and paid according to predetermined compensation plans.
- Facilitate the exception process and relationship management skills needed to disclose variances; system disconnects and service recovery methods.
- Help directly coordinate and deliver variable compensation payments for our associates.
- Drive consistency in processes, plans, policies and ensure accuracy of calculations and payroll processing for over 5,000 associates and $100M in variable compensation expense annually.
- Proactively identify informative trends and potential cost/expense risks associated with WI Incentive Programs.
Requirements
- A Bachelor's degree or equivalent
- 7+ years customer service experience preferred
- 7+ years financial analysis preferred
- Experience SQL and/or navigating databases, Excel (including vlookup, pivot tables, advanced features)
- Understanding or desire to learn compensation programs concepts and theories
- Highly organized and has the ability to prioritize and work under tight deadlines
- Attention to detail and appreciation for need to consistently generate high quality, highly critical output is a priority in your daily work
- Intermediate level expertise in MS Word and delivering effective PowerPoint presentations
- Experience in Agile ways of working
- Critical thinker and practical problem solver with excellent judgment and critical thinking skills
- Attention to detail and ability to execute in a fast paced, dynamic deadline driven environment
- Proven excellent listening, communication and organizational skills
- Customer obsessed and have proven commitment to delivering frequent, high business value features
- Ability to work independently, navigate the organization, and build strong relationships with colleagues and leaders across the team and organization you’ll support
- Strong verbal and written communication skills
- Strong interpersonal skills, including the ability to work across the firm and interact/influence/negotiate effectively at all levels of management and peers
- Note: Fidelity is not providing immigration sponsorship for this position
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development assistance
- Wellness programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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