Account Manager at HUB International managing personal line accounts and ensuring client service. Engaging with clients and carriers for insurance policy management in a hybrid work environment.
About the role
- Director of Global Payments Partnerships managing teams driving payment networks strategy. Overseeing sourcing and performance management of partnerships to enhance customer experiences.
Responsibilities
- Lead strategy and execution across both funds-in and funds-out payment networks
- Manage a global team of partnership managers
- Drive sourcing, solutioning, integration, and operational oversight of payment partnerships
- Prioritize and guide the work of the partnerships team
- Oversee scorecarding, performance management, and strategic sourcing in collaboration with regional business and product leaders
- Ensure a high-performing partnership ecosystem that supports customer experiences across markets
- Shape initiatives delivering innovation, efficiency, and competitive advantage
Requirements
- 7+ years of experience of product management experience in Financial Services, preferably payments
- 5+ years of experience managing teams
- Undergraduate or graduate degree in business or engineering
- Demonstrated product management skills including strategic and tactical product management
- Working knowledge of agile methodologies
- Change management experience
- End-to-end PDLC experience
- Demonstrated project management skills including the ability to create a project plan
- Planning and coordinating experience
- Organization and adaptability skills
- Proven problem-solving skills
- Robust technological background
- Understanding of business processes
Benefits
- Flexible Time off
- Medical, Dental and Life Insurance
- Tuition Assistance Program
- Parental Leave
- One day volunteer time off
- $0 Money Transfer Fee Discount Code – Quarterly
- Recognition Program “Game Changers”
- Employee Discount Program
- Global Adoption Assistance
- Global Scholarship Awards Program
- 4% Western Union Contribution to 401K
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