Managing Director overseeing defined contribution client relations at Fidelity. Building relationships and ensuring client satisfaction while leading strategic planning and investment discussions.
Responsibilities
The Managing Director (MD) is entrusted with a book of business of defined contribution
The Managing Director is the primary contact for the client and works in a team structure
Managing, educating, resolving client issues, building relationships and meeting the needs of Plan Sponsors
Sets the strategic direction for the plan and demonstrates ultimate ownership and accountability for the client relationship
Acts as the client’s 'trusted advisor'
Identifying key drivers and maintains consistent formal/informal contact with key client decision makers
Working closely and actively leads discussions with Investment Consulting to create effective investment strategies and develop solutions that benefit clients/Fidelity
Requirements
College degree preferred or equivalent work-related experience
Series 7 & 63 required
8+ years of Relationship Management or Client Service experience; preferably within Retirement/401K industry
Your retirement plan record keeping and administration experience
Your relationship management experience
You have excellent verbal and written communication skills
Your excellent organization and time management skills and attention to detail
You have demonstrated problem-solving skills
Your effective presentation skills, influence and negotiation skills
Benefits
Health insurance
401(k) matching
Flexible working hours
Paid time off
Job title
Director, Managing Director – 401K Relationship Manager
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