Director Center Operations responsible for parent experience and business growth at BY YOUR SIDE-Autism Therapy Services. Overseeing staff, financial performance, and client onboarding.
Responsibilities
Provide excellent parent experience to all prospective and current families
Ensure accuracy and efficiency for all communication and documentation
Manage day to day Center staff including recruiting, onboarding, and performance management
Lead intake process and onboard new clients and families
Establish and maintain relationships with referral partners
Accountable for financial and operational performance of the Center
Requirements
Bachelors degree in Business, Operations Management, or related field
5+ years of management, operations, and leadership
Healthcare environment experience required, behavioral health preferred.
Strong business acumen; understanding of general finance and budgeting.
Must be able to communicate effectively and problem-solving skills.
Ability to work effectively and efficiently with changing priorities and deadlines.
Proficiency in Microsoft Office Products, Word, Excel and Outlook.
Benefits
Full benefits package + Pet Insurance
5+ Weeks off per calendar year including PTO, Holidays & Wellness time
401K with Company Match
Quarterly Bonus Incentives
Career Progression program, WE will invest in YOU!
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