Account Manager providing excellent customer care and managing dealer relations for Novae's family of trailer brands. Responsible for sales growth and partnership with dealers across multiple regions.
About the role
- Digital Account Manager at Hoffman Agency managing digital and social strategies for B2B tech clients. Leading strategic alignment, team collaboration, and engaging campaign execution in a hybrid role.
Responsibilities
- Lead and manage digital and social programs for multiple clients, ensuring flawless execution and strategic alignment with client goals.
- Manage client communications and deliverables, leading calls, presenting updates, and proactively identifying opportunities to strengthen programs.
- Develop and oversee social media content strategies, manage communities, content calendars, and campaigns that drive engagement and measurable results.
- Ideate and create quality, error free work on multiple social and digital channels.
- Proven ability to lead projects from planning to execution with precision and time management while maintaining high-quality outcomes.
- Measure success on all platforms, sharing actionable insights with your account teams and clients.
- Work with the PR teams to uncover opportunities to provide additional services to clients, expanding digital engagement.
- Manage direct report(s) while coaching and mentoring junior team members, providing feedback, actionable steps, and setting goals to support career advancement at Hoffman.
- Collaborate effectively with global digital colleagues across the U.S., Asia, and Europe to share learnings and drive innovation.
Requirements
- Bachelor’s degree in business, PR/Advertising, Communications, Journalism or Liberal Arts
- 4-6 years of public relations experience (agency experience is preferred)
- Strong understanding of the tech sector and enthusiasm for emerging technologies.
- Proven ability to manage client relationships, lead campaigns, and collaborate across teams.
- A proactive problem solver who thrives in a fast-paced, creative environment.
- Adept at problem-solving and loves a challenge
- Has a sense of humor – required
Benefits
- 20 PTO days
- 11 holidays including MLK day, President’s Day, and Floating Holiday
- Birthday PTO
- 401(k) match
- Going the extra kilometer (gain extra time off from going above and beyond)
- Knock-off early on Fridays!
- Weekly Wellness Hour
- Sabbatical program
- Home office stipend
- Wellness and Professional Development Fund
- Mentor Program
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