Hybrid Account Manager – KAM

at Amigo Tech

• Job title: Account Manager – KAM
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: ERP
• Location requirements: Hybrid, Recife, Brazil

About the role

• Gerente de Contas at Amigo Tech managing key healthcare client relationships and improving client efficiency. Focused on client retention and upselling opportunities in a dynamic environment.

Responsibilities

• The Account Manager should maintain strong interpersonal relationships with the internal team to support issue resolution and with external contacts to ensure positive client outcomes.
• Must have good communication, analytical skills, organization, and time-management, and be open to learning and committed to gaining in-depth knowledge of the company’s products and processes.
• Disciplined in organizing and executing tasks.
• The role is focused on retaining clients within their portfolio, driving upsell sales, and maintaining relationships that generate referrals.
• Available for on-site visits to clinics and equipped for effective home-office work.

Requirements

• Experience with ERP tools for recording activities and executing workflows, as well as to facilitate familiarity with the company product (Amigo Clinic).
• Proficiency in managing Google Calendar.
• Preferable knowledge or experience in the healthcare sector to ease understanding of the business.

Benefits

• Health insurance (SulAmérica): taking care of your health is essential — access to a solid plan to keep you well.
• Dental insurance (SulAmérica): to keep your smile healthy and bright.
• Meal/Food allowance via Swile: your meal and/or grocery allowance on a single convenient, modern card. Because good energy starts with a good meal.
• Sesc benefits: access to services offered by the Social Service of Commerce (Sesc) for workers in commerce, services and tourism (and their dependents).
• Childcare assistance: support for employees with young children, providing greater peace of mind and work-life balance.
• Eyewear allowance: assistance to help with vision-related expenses for work or daily life.
• Commuting allowance or fuel via Swile: choose how you travel, whether by public transport or by car.
• Open English discounts: special discounts to boost your English or Spanish and communicate globally.
• TotalPass: greater freedom to care for body and mind with easy access to partner gyms and studios.