Design Support Associate supporting hotel onboarding and administrative tasks at BWH Hotels. Collaborating with Design Managers to ensure successful membership transitions.
Responsibilities
Supports the Onboarding Design Managers and Project Manager teams by assisting in a smooth transition of hotels from prospective property to full member status.
Performs administrative duties in support of new applicants and conditional members.
Assist with the preparation of Board materials, presentations, and documentation to ensure timely and accurate submissions.
Process and track updates to Property Improvement Plans (PIPs), ensuring accuracy of records.
Maintain organized files, reports, and project documentation to support the Onboarding Design Project Manager team.
Manage workflow of PIPs and related tasks through Smartsheet in conjunction with team.
Monitor timelines and follow up on outstanding tasks to keep onboarding projects on track.
Contribute to process improvements that enhance efficiency and team collaboration.
Identify issues and escalate to team and management where appropriate.
Provide general administrative support including correspondence, data entry, and reporting.
Requirements
Minimum 12 to 18 months related experience in a corporate, administrative environment.
Within an Interior Design or Architectural firm preferred
High school diploma or equivalent certification.
Previous administrative or project support experience, preferably in design, hospitality, or project management settings.
Basic proficiency in Microsoft Office Suite and related business software.
Smartsheet experience preferred.
Detail-oriented and strong organizational skills.
Ability to manage multiple priorities in a fast-paced environment.
Familiar with general office procedures and office equipment, databases, company organization, policies, personnel, and terminology unique to functional area assigned.
Intermediate verbal and interpersonal skills in dealing with others internally and externally.
Communicate accurate responses in assigned area.
Benefits
Medical/Dental/Vision available day one
Vacation/Sick- accruals start day one
Paid company holidays and personal holidays to celebrate what’s important to you
401K - company contribution and match (U.S.)
Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada)
Employee discounts/hotel discounts
Free financial and health wellness programs
Tuition Reimbursement
Job title
Design Support Associate, Design Compliance Operations
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