Teamleiter/in Kundensupport at Vaudoise Insurance in Zug, Switzerland. Engage in customer support, team leadership, and sales assistance in a hybrid work environment.
About the role
- Customer Support Intern aiding buyer and seller inquiries for an online vintage furniture marketplace in Australia. Supporting communication and enhancing customer experience.
Responsibilities
- Assist the customer support team in responding to buyer and seller inquiries through email and chat
- Help customers with questions about listings, orders, deliveries, and returns
- Support the team in ensuring smooth communication between buyers, sellers, and partners
- Keep track of customer requests and follow up to make sure issues are resolved.Help update internal records, FAQs, and support materials as needed
- Share customer feedback and common questions with the team to help improve the overall experience
- Participate in team meetings and learn about the day-to-day operations of a growing online marketplace
Requirements
- Currently pursuing or recently completed a Bachelor’s or Master’s degree in Business or a related field
- Strong communication and problem-solving skills, with a friendly and professional attitude
- Comfortable using computers and learning new tools or systems
- Organised, reliable, and able to multitask and manage time effectively
- A team player who enjoys helping others and contributing to a positive customer experience
- Enthusiastic, flexible, and eager to learn in a fast-paced startup environment
- Interested in design, vintage furniture, or sustainability
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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