Hybrid Customer Support Intern

Posted last month

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About the role

  • Assist customers via chat, email, and phone, helping to resolve questions about accounting and financial routines
  • Support users in the system and provide guidance on documents, deadlines, and tax obligations
  • Log support tickets and route requests to the appropriate teams
  • Contribute to maintaining a practical and accessible knowledge base
  • Participate in the continuous improvement of support processes

Requirements

  • Good written and verbal communication skills
  • Organized, detail-oriented, and responsible
  • Interest in learning about accounting applied to day-to-day practice
  • Empathy and patience when interacting with customers
  • Currently studying Accounting, Business Administration, Economics, or related fields

Benefits

  • Continuous learning environment
  • Opportunity to develop accounting knowledge applied to the healthcare market
  • Culture that values innovation, experimentation, and professional growth
  • Hands-on experience in customer support and accounting routines
  • Hybrid work model
  • Internship stipend
  • Transportation allowance
  • Conexa Saúde
  • Psicologia Viva
  • Wellhub
  • Birthday day off

Job title

Customer Support Intern

Job type

Experience level

Entry level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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