Assistenz zur Unterstützung der Bereichsleitung bei organisatorischen und administrativen Aufgaben. Planung von Terminen und Geschäftsreisen sowie Durchführung von Projekten im Bereich Packaging.
About the role
- Customer Support Associate ensuring users' positive experience through inquiries and support tasks. Collaborating with teams to research opportunities aligning with audience interests.
Responsibilities
- Respond promptly to user inquiries via email and internal ticketing tools
- Assist users with account access, subscription, and content-related questions
- Research and summarize new programs, grants, or learning opportunities for internal use
- Track and document recurring issues to help improve processes
- Collaborate with the content and marketing teams to ensure accurate information delivery
Requirements
- Excellent written and verbal communication skills
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize efficiently in a remote environment
- Familiarity with online customer service platforms and email management tools
- A proactive attitude and willingness to learn new systems
Benefits
- Flexible working hours
- Supportive, collaborative team culture
- Opportunity for career growth within a fast-growing digital media company
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Technical Customer Service Trainee supporting international clients with technical queries and product compliance evaluations. Collaborating across departments to recommend packaging specifications and enhance client experiences.
Technical Consultant supporting international clients and addressing technical inquiries in packaging systems at SCHÜTZ. Evaluating compliance, offering packaging specifications, and collaborating with various departments.
Business Analyst working on technology projects and initiatives at IGT Solutions. Responsible for identifying business needs and proposing IT solutions while enhancing customer satisfaction.
Customer Service Representative handling orders and client support in Belgium for Univar Solutions. Collaborating with various internal departments to ensure customer satisfaction.
Center Support Specialist at ABS Kids providing client assistance and administrative support for autism services. Role involves scheduling, client communications, and managing office needs.
Center Support Specialist at ABS Kids providing administrative support and client reception in Orem, UT. Handling scheduling, inventory, and client communication with attention to detail.
Center Support Specialist at ABS Kids providing client reception and administrative support responsibilities. Greet clients, manage schedules, and assist with office operations in Columbia, SC.
Customer Service Specialist at Fairlo providing customer care through various channels. Responsible for resolving inquiries and ensuring positive customer experiences.
Tier 3 Production Support Specialist providing technical support in healthcare technology. Enhancing customer experience by addressing software - related inquiries and issues across the production environment.