Hybrid Customer Service Associate III

Posted 2 weeks ago

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About the role

  • Provide low to medium complexity analytical support to various areas of the organization
  • Summarizes documents and enters claim system notes
  • Documents a claim file with notes, evaluations, and decision-making process
  • Contacts third-party carrier to review liability and subrogation response, and obtains information regarding decision to reduce amount paid
  • Monitors collection of subrogation recoveries and follows-up with third-party carrier as needed for subrogation payment

Requirements

  • 0-18 months of related experience
  • Bachelor’s degree or equivalent experience
  • Intermediate proficiency in Microsoft Office suite
  • Intermediate computer skills with Microsoft Office (Word, Excel, Outlook, PowerPoint) required
  • Excellent verbal, written and interpersonal Communication skills
  • Eye for detail and accurate preparation of Demand packages
  • Excellent knowledge of Subrogation cycle
  • Knowledge / Experience of Subrogation/Salvage is preferred
  • Ability to utilize available tools to capture information pertaining to scope of damages associated with the loss

Benefits

  • Health insurance
  • Professional development opportunities

Job title

Customer Service Associate III

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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