Senior Due Diligence Analyst responsible for KYC onboarding and compliance processes in a hybrid working environment. Supporting the French business with expertise in AML policy requirements and relationship management.
About the role
- Analista de Atendimento supporting clients with health insurance inquiries at BEST LIFE. Responsible for customer support by phone, email, and chat while ensuring satisfaction in São Paulo.
Responsibilities
- Handle and respond to customer inquiries via phone, email, or chat
- Identify and efficiently resolve customer issues
- Log all customer interactions in the support system
- Provide accurate and up-to-date information about the company’s products and services
- Maintain a high level of customer satisfaction
Requirements
- Previous experience in customer service
- Good verbal and written communication skills
- Ability to solve problems effectively
- Basic computer skills
- Degree or coursework in customer service–related fields is a plus
Benefits
- Health insurance
- Dental insurance
- Travel allowance
- Flexible hours
- Life insurance
- Meal allowance
- Transportation allowance
- Salary advance
- TotalPass
- Avus
- Vale Reifeição
- Starbem
- S60 Health Plan
- S80 Health Plan
- SulAmérica Dental Plan
- iFood
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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