Analista de Atendimento supporting clients with health insurance inquiries at BEST LIFE. Responsible for customer support by phone, email, and chat while ensuring satisfaction in São Paulo.
Responsibilities
Handle and respond to customer inquiries via phone, email, or chat
Identify and efficiently resolve customer issues
Log all customer interactions in the support system
Provide accurate and up-to-date information about the company’s products and services
Maintain a high level of customer satisfaction
Requirements
Previous experience in customer service
Good verbal and written communication skills
Ability to solve problems effectively
Basic computer skills
Degree or coursework in customer service–related fields is a plus
Benefits
Health insurance
Dental insurance
Travel allowance
Flexible hours
Life insurance
Meal allowance
Transportation allowance
Salary advance
TotalPass
Avus
Vale Reifeição
Starbem
S60 Health Plan
S80 Health Plan
SulAmérica Dental Plan
iFood
Job title
Customer Service Analyst – Health Insurance Brokerage
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