US
Univar SolutionsKey Account Support Specialist
Key Account Support Specialist fulfilling sales responsibilities and customer support for Univar Solutions. Collaborating with internal teams to ensure smooth pricing and order processes.
About the role
- Deliver swift and efficient front line service to both merchants and end customers
- Ensure all KPIs and daily tasks are completed to a high standard
- Maintain set SLAs and forward issues to the Team Leader
- Work closely with the Team Leader to identify and report urgent issues
- Develop improvements to procedures and improve services provided by the team
- Hybrid position: work from office in Petah Tikva three days per week
Requirements
- Excellent written and communication skills in English
- Additional languages: French or German - an advantage
- Open mind and 'can do' attitude
- Ability to handle a large volume workload with speed, accuracy and efficiency
- Problem Solving/Analysis skills
- Work closely with Team Leader to identify and develop improvements to procedures
- Able to work hybrid: 3 days a week from the office in Petah Tikva
Benefits
- Hybrid position - working 3 days a week from the office in Petah Tikva.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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