Operationstechnische Assistent*innen supporting surgeries with flexible hours and an unbefristeter Arbeitsvertrag. Join flexxicare New Generation GmbH in shaping the future of healthcare in Berlin.
About the role
- As a Customer Operations Support Representative at Bloomwell, you will handle communication with patients and improve their experience in medical cannabis access. Engage with doctors and gather valuable feedback to enhance services.
Responsibilities
- Support for written and telephone communication with patients
- Act as the central interface between patients and doctors
- Digital data capture and distribution of feedback to stakeholders
- Optimize patient-facing processes and continuously improve the patient experience
Requirements
- Completed training in a medical, digital or related field
- Patient-oriented mindset, behavior and manner
- Very good German (C1) spoken and written
- Good to advanced English (B2)
- Ability to work concurrently across multiple web applications
- Empathetic, committed and communicative personality
Benefits
- Independent work with a high degree of autonomy and scope for shaping your role
- Flat hierarchies and short decision-making paths
- Flexible working hours
- Team events
- eGym Wellpass for personalized health and fitness programs
- Daily fresh fruit salad and vegetable sticks
- Free beverages and ample coffee in the office
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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