Client Engagement Manager overseeing retail client development strategies across West Coast stores. Driving retention and acquisition through exceptional relationship management in luxury fashion industry.
About the role
- CRM Specialist ensuring personalized client experiences in HubSpot for investment solutions. Collaborating with clients and internal teams at Suno to drive impactful results.
Responsibilities
- Conduct weekly meetings with clients, monitoring HubSpot implementations and improvements;
- Configure basic tasks and automations (workflows, forms, lists, and pipelines) across the Marketing, Sales, and Service modules;
- Provide technical support to clients, resolving questions and issues in a consultative manner;
- Maintain governance and organization of HubSpot accounts and databases;
- Support client education and enablement, promoting autonomy and best practices;
- Document learnings and propose continuous improvements to the CRM operation.
Requirements
- Previous experience with HubSpot, especially in the Marketing, Sales, and Service modules;
- Experience with CRM implementation, configuration, or governance;
- Basic knowledge of automations and workflows in HubSpot;
- Strong verbal and written communication skills;
- Ability to understand client problems and propose appropriate solutions.
Benefits
- Life Insurance
- Transportation allowance
- Partnerships with Gympass, TotalPass, and Zenklub — physical and mental well-being together.
- Hybrid work model — flexibility that respects your time and routine.
- Institutional partnerships — learning opportunities that accompany you.
- Birthday day off
- Free Suno Black subscription — for you and your first-degree family members to stay informed about investments.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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