Project manage multiple pilots and strategic initiatives for a global pharmaceutical client
Manage capacity strategy for content studios to ensure resource productivity
Provide content process support and triage cross-functional queries to appropriate teams
Coordinate AI adoption and scaling of agentic AI tools and processes across content studios
Oversee Adobe content creation pilots: delivery, integration, and optimization of content automation platforms
Manage Jasper AI content writing pilots: rollout, workflow and change programmes for transformer-based writing tools
Drive planning, coordination and execution of concurrent transformation pilot projects
Build and maintain stakeholder relationships across Workstream Leads, IT, commercial digital health, executive sponsors, studio teams, vendors and change leads
Establish and continuously improve project governance, quality assurance and compliance standards
Define transition readiness criteria including skills mapping, RACI and training
Proactively manage strategic risks and issues and escalate as needed with programme and finance stakeholders
Oversee project budget, resource allocation and escalation of financial impacts
Work with Change workstream to plan training, communications and upskilling for AI adoption
Iterate project plans, maintain action logs, risk/issue registries and milestones
Requirements
Bachelor's Degree in Business, Accounting, Finance, Digital, or related field
8+ years in global project/program management (preferably shared service and transformation settings)
Strong track record delivering complex, high-risk, multi-workstream projects
Prior experience with digital content, omnichannel, or AI-enabled service creation/optimization pilots
Experience with capacity management and content studio processes
Experience coordinating AI adoption and enablement (transformer-based tools)
Experience with Adobe Content Creation platforms and Jasper AI (or similar)
Budget and resource management experience for large programmes
Governance, quality assurance and compliance experience in regulated environments (pharmaceutical or similarly regulated sectors)
Excellent stakeholder management and strategic thinking skills
Proven ability to operate independently and solve ambiguous challenges
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