Senior Manager of Digital Content and Education leading the digital content strategy for Porch Light Health. Overseeing patient education resources and workforce development initiatives in a hybrid role.
About the role
- Content Designer responsible for shaping digital customer experiences through engaging content. Collaborating with teams to develop metrics and improve user interactions in an agile environment.
Responsibilities
- Create engaging, readable, accessible content that gives our customers great digital experiences
- Develop genuine empathy for people, understanding their needs, aspirations and challenges
- Take ownership as the content expert in an agile environment
- Think strategically about how our conversations can evolve, and spot opportunities for where they link into other experiences
- Share expertise to help shape the overall design approach
- Provide consistency in the way we have conversations with customers across topics and touchpoints
- Promote and demonstrate how effective writing helps customers.
Requirements
- Experience as a UX writer, conversation designer, or content designer
- Familiarity working in a complex landscape – ideally financial services
- A collaborative attitude ready to be a part of a busy multi-disciplinary team
- Flexibility in writing on-brand content in multiple tones of voice
- Confidence in writing concise, clear and consistent copy for different channels
- The ability to influence and manage multiple collaborators across product, risk, legal and branding teams
- Experience using and collaborating in Design platforms, such as Figma.
Benefits
- A generous pension contribution of up to 15%
- An annual performance related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Content Marketing Specialist translating technical concepts into clear messaging for a rare earth recycling company. Collaborating with teams to enhance brand narrative and support corporate strategy.
Content Specialist focused on SEO - driven content creation and strategy for Yodeck's growth in digital signage market. Collaborating cross - functionally to enhance brand communication and customer engagement.
Content Marketing Manager at ScalePad creating high - impact content for B2B audience. Defining strategy, managing projects, and collaborating with teams to drive brand authority.
Content Management Werkstudent:in at e - motion, focusing on e - commerce and online marketing tasks. Engage in content creation and website optimization within a dynamic team atmosphere.
Content Moderator reviewing and moderating user - generated content with a hybrid work model. Ensuring compliance with guidelines while maintaining quality and safety standards.
Content Moderator ensuring user - generated content complies with guidelines and maintains quality standards. Handling cultural sensitivity and providing a safer digital environment in a hybrid role.
Content & Media Lead for baesh, a Gen - Z Social Platform. Creating content strategies, managing social media, and driving genuine engagement in a hybrid role.
Creative Content Specialist at WILD FI creating content ideas and managing production for campaigns. Engaging in a dynamic, hybrid work environment in Santiago de Chile.
Content Marketeer at Mopinion (part of Netigate) creating and distributing content for marketing funnel. Collaborating with teams to translate insights into compelling stories in a hybrid role.