Content & Analytics Execution Lead operationalizing banking processes for Truist's Commercial Banking. Collaborating with teams to improve client and teammate experience while mitigating risks.
About the role
- Content Designer responsible for shaping digital customer experiences through engaging content. Collaborating with teams to develop metrics and improve user interactions in an agile environment.
Responsibilities
- Create engaging, readable, accessible content that gives our customers great digital experiences
- Develop genuine empathy for people, understanding their needs, aspirations and challenges
- Take ownership as the content expert in an agile environment
- Think strategically about how our conversations can evolve, and spot opportunities for where they link into other experiences
- Share expertise to help shape the overall design approach
- Provide consistency in the way we have conversations with customers across topics and touchpoints
- Promote and demonstrate how effective writing helps customers.
Requirements
- Experience as a UX writer, conversation designer, or content designer
- Familiarity working in a complex landscape – ideally financial services
- A collaborative attitude ready to be a part of a busy multi-disciplinary team
- Flexibility in writing on-brand content in multiple tones of voice
- Confidence in writing concise, clear and consistent copy for different channels
- The ability to influence and manage multiple collaborators across product, risk, legal and branding teams
- Experience using and collaborating in Design platforms, such as Figma.
Benefits
- A generous pension contribution of up to 15%
- An annual performance related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Associate Director, Content Approval role ensuring compliance and quality for global vaccine promotional content. Collaborating with various business functions at GSK to maintain high standards.
Media Asset & Content Product Coordinator supporting QVC UK by managing asset coordination and product timelines. Working with stakeholders to ensure quality and timely processing of media submissions.
Content Marketing Specialist focusing on SEO to boost organic growth for Paysafe. Collaborating on content development for the payments, betting, and gaming sectors.
Content Services Associate ensuring accuracy, accessibility, and optimization of digital assets for media brands. Collaborating across teams to drive operational excellence in content management.
Senior Content & Campaign Marketing Specialist at KBKG driving strategic content and campaigns. Focusing on B2B marketing to enhance lead generation and client engagement.
Senior Content & Campaign Marketing Specialist at KBKG turning complex ideas into compelling narratives. Driving strategic content and campaign initiatives with a focus on performance analysis.
Generative Designer creating compelling AI - generated video content for CVS Health's internal creative agency. Collaborating on innovative projects to enhance video production with AI tools.
Editor role for a company transforming Brazilian public education, focusing on mathematics content development and author collaboration.
Content Analyst at Meu Pet Club focused on producing in - depth B2B content across various platforms. Requires strong writing skills and familiarity with technical subjects.