Customer Service Executive managing customer inquiries and interactions on social media for Sun King. Ensuring customer satisfaction and fostering brand loyalty through digital engagement.
About the role
- Brand Specialist at Araby Brand creating content and strategies to connect with audiences. Engaging with diverse cultural narratives, especially within Saudi and Gulf markets.
Responsibilities
- Write creative content for social media in various Arabic dialects (with a focus on Saudi dialect) and Classical Arabic.
- Manage publishing across social media channels, including interactive stories, and analyze their performance.
- Develop and implement social media and content strategies aligned with brand objectives.
- Ensure brand visual and verbal consistency across all platforms (social, website, ads, etc.).
- Prepare periodic reports on brand and social media performance, analyzing results to propose actionable plans.
- Identify challenges and develop solutions to track brand objectives and ensure targets are met.
- Assist in writing and reviewing advertising and website content.
Requirements
- Experience: 3–4 years of proven experience in branding, social media, or content creation within a digital marketing agency.
- Language Skills: Strong writing skills in Saudi dialect Arabic and Classical Arabic (English proficiency is a plus).
- Attention to Detail: Zero tolerance for spelling or grammar errors; accuracy is paramount.
- Creative Storytelling: Proven ability to craft brand stories and creative content that drives engagement.
- Social Media Knowledge: Strong understanding of social media trends, tools, and best practices (Meta, TikTok, X, LinkedIn).
- Strategic Development: Experience in developing brand and content strategies.
- Analytical Skills: Ability to interpret reports and translate findings into actionable insights.
- AI Tools Proficiency: Solid knowledge and hands-on experience with AI tools for content and branding.
- Ownership Mentality: A strong sense of ownership, treating the brand as if it’s your own.
Benefits
- Medical Insurance
- Attractive Bonus system and incentives
- Hybrid working environment
- Flexible working enviroment
- Great learning opportunities and mentorship
- A supportive and friendly team dedicated to your growth
- opportunities for career advancement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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