Media Relations and Content Strategy Manager responsible for external communications and content strategy at Wheels. Collaborating with internal leaders to enhance brand awareness and reputation in B2B services.
About the role
- Content analyst responsible for maintaining high quality content generated by AI/NLP products. Collaborating with engineering teams to improve content quality and workflows.
Responsibilities
- Put on your editorial and copywriting hats – deeply understand our customer’s needs and priorities, and apply that customer-centric thinking when reviewing model outputs
- Provide a thorough analysis of model and feature outputs to help us improve quality
- Find creative ways to push our models and features to their limits; identify edge cases and corner cases that should be addressed before release to production
- Clearly communicate your findings to various stakeholders, including AI/NLP, product, and solutions engineering
- As needed, produce reports and statistical analysis to summarize your findings in a digestible format
- Be on the lookout for ways we can iterate on our models and workflows to deliver the highest quality content to our customers
- Help us build up and scale our content QA processes and capabilities
Requirements
- 2+ years working in a content review, copywriting, or editorial capacity
- A deep love for words, language, and writing
- Has knowledge of editorial processes or experience working with content marketing, technical writing, or UX writing
- Has an interest in AI and NLP technologies, including large language models (LLMs)
- Can think strategically but loves to get into the details of the product and how it works
- Has technical curiosity to ask engineers and product good questions about architecture, flows, business logic, etc.
- Not afraid to speak their mind while contributing to a culture of openness and frank talk
Benefits
- Offers Equity
- Health insurance
- Professional development opportunities
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