Community Content Moderator responsible for monitoring online forums and social media posts for Webloyalty. Engaging with users to minimize negative commentary and address inquiries.
About the role
- Content Marketeer crafting engaging narratives in energy management and EV charging to support Smappee’s commercial growth, driving innovation for sustainability.
Responsibilities
- Develop and execute Smappee’s content strategy across markets and customer segments.
- Build and maintain a structured content plan and editorial calendar.
- Create compelling and accurate content for blogs, newsletters, product pages and to a lesser extent for social media.
- Translate complex technical topics—such as energy monitoring, EV charging, and automation into accessible language.
- Coordinate creative assets, translations, and localization with internal and external partners.
- Monitor content performance, track SEO and engagement metrics, and optimize based on insights.
- Collaborate with stakeholders across product, sales, R&D, and marketing to gather input and deliver publishable content.
Requirements
- Bachelor’s or Master’s degree in Marketing, Communications, Journalism, or equivalent experience.
- Minimum 5 years of experience in content marketing, ideally in technical or complex industries.
- Strong writing and editing skills, with a clear strength in long-form content such as blogs, articles, and in-depth storytelling.
- Ability to explain technical concepts clearly and accurately.
- Experience with SEO, keyword research, and content performance analytics.
- Experience working with customer journeys and identifying content gaps.
- Fluent in English (Dutch or French are strong assets).
- Experience with Craft CMS, HubSpot, or AI/LLM tools is a plus.
- Curious, proactive, hands-on, and a collaborative team player.
Benefits
- An inspiring office environment at cleantech hub Snowball: a place where companies with a heart for sustainable innovation can get inspired and grow.
- Personal growth with multiple career and personal development opportunities in an organization that is constantly evolving.
- A chance to participate in team activities, companywide events and monthly drinks with your colleagues at the HQ.
- Remuneration according to experience, completed with extra-legal benefits such as meal vouchers, eco vouchers, health insurance, group insurance, holidays supplemented with ADV days, profit participation and optional bicycle leasing.
- A job where you can truly contribute to a better planet.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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