Content & Analytics Execution Lead operationalizing banking processes for Truist's Commercial Banking. Collaborating with teams to improve client and teammate experience while mitigating risks.
About the role
- Junior Content Analyst developing strategic training content at ZAMP, focusing on operational and behavioral skills alignment with Burger King's culture. Engaging with training management platforms.
Responsibilities
- Will be responsible for developing strategic training programs and content, focusing on enabling employees at all levels of the organization;
- Will create learning paths that integrate operational and behavioral competencies, always aligning them with Burger King’s culture;
- Will be responsible for the management and governance of training platforms, ensuring continuous improvement of processes, participant engagement and direct support to unit performance;
- Will support the creation and development of training for store employees;
- Must have broad knowledge of store operations and work together on the employee journey to promote career development;
- Must communicate well and write clearly, adapting to the different communication styles of the audiences.
Requirements
- Bachelor’s degree in Human Resources, Psychology, Education/Pedagogy, Business Administration or related fields;
- Knowledge of learning methodologies and training management tools;
- Experience developing content and managing training platforms;
- Intermediate Microsoft Office skills, with emphasis on Word and Excel;
- Basic knowledge of SAP and Fly Tour;
- Experience with tools such as Unboxingplay and AirBy is desirable.
Benefits
- Flex Office;
- Meal or food voucher (VR/VA);
- Multibenefits card;
- Commuting allowance, parking or company shuttle;
- Health and dental plans with no copayment (including coverage for dependents);
- Life insurance (effective from the first day of employment);
- Attractive annual bonus;
- Partnerships with universities and educational institutions;
- Health and wellness programs (telemedicine and online psychotherapy);
- TotalPass (platform providing access to over 20,000 gyms and partners in psychology, nutrition and wellness in a single benefit);
- Birthday day off.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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