Proactively track and respond to brand mentions across social media, forums, and other digital platforms
Develop and implement community engagement strategies to increase brand visibility and loyalty
Actively participate in discussions, answer queries, and foster a positive brand image across platforms like Reddit, Discord, Facebook, and industry-specific forums
Collaborate with the SEO, Content, and Social Media teams to align community strategies with broader marketing goals
Utilize analytics tools to track community performance, provide actionable insights, and refine engagement tactics
Stay up-to-date with industry trends and platform changes to adapt and optimize strategies
Requirements
Proven experience in managing online communities across multiple platforms
Deep understanding of community engagement best practices, with a focus on building and nurturing strong relationships
Strong written and verbal communication skills, capable of engaging diverse audiences and driving meaningful conversations
Analytical mindset with the ability to use data tools (e.g., Google Analytics, Social Media Insights) to measure success and refine strategies
Basic understanding of SEO to align community engagement with broader search optimization goals
Self-starter with excellent organizational skills and the ability to manage multiple projects simultaneously
Benefits
Paid sick days and private health insurance that includes dental, vision, health checks, and 80% coverage for 25 psychotherapy sessions
Access to premium mental health apps, onsite workouts, and gym membership support — all available during parental leave too
Learning budget for courses, conferences, and books — your growth is always backed
Extra days off, thoughtful gifts, and bonuses to celebrate life’s milestones like birthdays, weddings, and new arrivals
Pet-friendly, centrally located office with game zones, healthy snacks, and cozy spaces to unwind
Fun company events, fitness challenges, and team-building activities that actually connect people
Additional vacation days the longer you stay — because recharging is essential
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