Hybrid Community Engagement Coordinator

at Pancreatic Cancer Action Network

• Job title: Community Engagement Coordinator
• Job type: Full Time
• Experience level: Junior
• Salary: $25 - $28 per hour
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, El Segundo, United States

About the role

• Community Engagement Coordinator supporting the Pancreatic Cancer Action Network's mission. Providing administrative support for fundraising efforts and volunteer engagement within the community.

Responsibilities

• Provide administrative support for Community Engagement staff, volunteers, and initiatives
• Partner to provide volunteer support during onboarding, training or role deactivation, granting access to email or other systems and resources, ordering supplies
• Implement best practices for your work within the department based on common requests
• Maintain a critical understanding of department workflows and efficiencies
• Coordinate and assist with departmental trainings and meetings
• Direct communication with volunteers, donors and community members via phone, text and email related to but not limited to recruitment messages, gratitude calls, team captain and fundraising campaigns
• Perform back-up Community Relationship Manager duties as required
• Assist in coordinating shipments and deliveries as required
• Utilize Raiser’s Edge and/or Salesforce database to track constituent relationships and actions, create and maintain volunteer, affiliate and event records and regularly clean-up data
• Schedule, attend & participate in various team and department meetings

Requirements

• Bachelor's Degree (BA/BS) from a 4-year accredited university in a related field, or equivalent combination of education, training and practical experience that provides the required knowledge, skills, and abilities
• Preferred years of experience is 1+ years in non-profit or related field
• Strong written and verbal communication skills, with a high degree of interpersonal skills
• Provide excellent customer service
• Ability to anticipate the needs of staff and volunteers
• Proficient with Microsoft Word, Excel and PowerPoint required
• Able to independently judge situations and requests and act accordingly
• Able to handle multiple tasks with shifting priorities while still meeting deadlines
• Strong attention to detail and organizational skills
• Experience with Luminate, Salesforce or other donor database software a plus

Benefits

• Competitive salaries
• Flexible work arrangements
• Exceptional time off
• Health and welfare benefits