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Clarion EventsProduct & Community Director – FTC, 9-12 Months
Product & Community Director responsible for expanding DTX Manchester and London shows. Leading growth for the Manchester Tech Week brand by connecting with market partners.
PN
Hybrid Community Engagement Coordinator
Posted last week
About the role
- Provide administrative support for Community Engagement staff, volunteers, and initiatives
- Partner to provide volunteer support during onboarding, training or role deactivation, granting access to email or other systems and resources, ordering supplies
- Implement best practices for your work within the department based on common requests
- Maintain a critical understanding of department workflows and efficiencies
- Coordinate and assist with departmental trainings and meetings
- Direct communication with volunteers, donors and community members via phone, text and email related to but not limited to recruitment messages, gratitude calls, team captain and fundraising campaigns
- Perform back-up Community Relationship Manager duties as required
- Assist in coordinating shipments and deliveries as required
- Utilize Raiser’s Edge and/or Salesforce database to track constituent relationships and actions, create and maintain volunteer, affiliate and event records and regularly clean-up data
- Schedule, attend & participate in various team and department meetings
Requirements
- Bachelor's Degree (BA/BS) from a 4-year accredited university in a related field, or equivalent combination of education, training and practical experience that provides the required knowledge, skills, and abilities
- Preferred years of experience is 1+ years in non-profit or related field
- Strong written and verbal communication skills, with a high degree of interpersonal skills
- Provide excellent customer service
- Ability to anticipate the needs of staff and volunteers
- Proficient with Microsoft Word, Excel and PowerPoint required
- Able to independently judge situations and requests and act accordingly
- Able to handle multiple tasks with shifting priorities while still meeting deadlines
- Strong attention to detail and organizational skills
- Experience with Luminate, Salesforce or other donor database software a plus
Benefits
- Competitive salaries
- Flexible work arrangements
- Exceptional time off
- Health and welfare benefits
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