Hybrid Commercial Operations Manager

Posted last month

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About the role

  • Report directly to the Chief Commercial Officer, Europe & Asia and oversee commercial operations in 10+ countries.
  • Define, monitor, and analyse KPIs per country to ensure commercial success and support data-driven decisions.
  • Oversee day-to-day commercial processes including sales execution, contract management, pricing conditions, and customer service standards.
  • Act as the bridge between sales, marketing, finance, and operations to align priorities and deliver on business objectives.
  • Design and implement new tools, systems, and processes to boost efficiency, productivity, and customer satisfaction.
  • Lead the monthly forecasting and annual budget process, ensuring financial discipline and target achievement.
  • Proactively identify risks and ensure adherence to company policies, regulations, and legal requirements.
  • Provide hands-on leadership across multiple markets; some travel within Europe will be required.

Requirements

  • University degree in Business, Commerce, or a related discipline.
  • Postgraduate qualification (e.g. MBA) is a plus.
  • Minimum of 7 years’ international experience in commercial operations.
  • Experience in hardware production and/or service contracts is highly valued.
  • Demonstrated ability to lead, mentor, and inspire teams across diverse geographies, fostering collaboration and accountability.
  • Deep understanding of sales practices, market dynamics, and strategies for long-term business growth.
  • Strong ability to interpret complex data, identify trends, and translate insights into actionable business improvements.
  • Expertise in managing cross-functional projects, streamlining processes, and delivering measurable results.
  • Excellent stakeholder engagement, negotiation, and presentation skills.
  • Advanced Microsoft 365 skills (including Dynamics) and strong command of business intelligence tools such as Power BI.
  • Fluent English is required; additional languages such as Spanish or Dutch are an advantage.
  • Willingness to travel within Europe.

Benefits

  • High energy, fast-paced environment with excellent growth opportunities.
  • Commitment to a diverse and inclusive workplace.

Job title

Commercial Operations Manager

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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