Develop and execute regional strategies to drive growth, operational efficiency, and profitability
Identify new business opportunities and lead expansion initiatives within the region
Collaborate with executive leadership to align regional plans with corporate goals and vision
Define and monitor key performance indicators (KPIs) to drive continuous improvement
Oversee day-to-day operations of parking facilities, ensuring high performance, safety, and compliance
Lead technology adoption across locations to streamline operations and enhance customer experience
Manage regional budgets by overseeing revenue forecasting, cost control, and margin optimization, while conducting financial analyses to identify opportunities and mitigate risks
Ensure regional financial targets are met or exceeded
Lead and develop regional and operations managers, fostering accountability, excellence, and innovation while driving performance and growth
Champion a customer-first mindset by ensuring rapid issue resolution, continuous service improvement, and consistent enforcement of service standards and satisfaction metrics across all sites
Ensure full compliance with ADA, safety, and all applicable local, state, and federal regulations
Build and maintain strong relationships with clients, community leaders, and local officials, representing Metropolis at industry events and community initiatives
Support sales and marketing efforts by providing local market insights and fostering strategic partnerships
Requirements
Bachelor's degree in Business, Operations Management, Urban Planning, or a related field
10+ years of experience in multi-site operations, parking management, or facilities management, with at least 5 years in a senior leadership role
Proven ability to drive revenue growth, manage P&L, and lead large operational teams
Deep understanding of parking industry regulations, customer experience best practices, and operational metrics
Excellent leadership, communication, and stakeholder management skills
Ability to travel frequently within the assigned region
Director in TA Treasury Operations leading money movement processes for Fidelity’s Fund and Investment Operations. Ensuring operational excellence and compliance while managing key banking relationships.
Cash Controllership Analyst for BMO ensuring the delivery of lending operations processes and stakeholder support. Collaborating strategically for operational excellence in service delivery.
Chargé - e d'opérations immobilières à l'Université d'Artois, assurant le pilotage des projets immobiliers et la mise en œuvre de la politique durable.
Contract Distribution Operations Associate at Kube Inc managing end - to - end dubbing operations for media projects. Overseeing vendor performance, project budgets, and ensuring high - quality deliverables.
Data Operations Specialist at adjoe analyzing and resolving data - related issues with a focus on operational improvements. Working with account managers and business stakeholders in a hybrid environment.
Operations Manager overseeing electronic payments acceptance at Mellon Technologies. Driving operational excellence and collaboration across teams in a senior role.
Strategy & Operations Intern gaining exposure to operational roles while collaborating on strategic projects at Superhuman. Emphasis on professional growth and real - world business challenges.
Psychologist providing mental healthcare in outpatient settings at LifeStance Health. Collaborating with professionals and conducting assessments for diverse clients.
Intern supporting sales and operations at Carovo, an electric vehicle marketplace startup in Berlin. Engaging in various operational tasks and developing marketplace offerings.
Tecnico de Area Técnica - Operaciones en MAPFRE. Gestionando y coordinando programas internacionales con interacción con clientes y seguimiento de proyectos.