Manager of Portfolio Operations at Peaks Renewables, maximizing operational and financial performance of renewable natural gas facilities and tangential assets. Leading a team to build processes and drive innovation in a growing industry.
About the role
- Vice President of Operations leading parking operations at Metropolis, driving operational excellence and delivering exceptional customer experiences across multiple locations.
Responsibilities
- Develop and execute regional strategies to drive growth, operational efficiency, and profitability
- Identify new business opportunities and lead expansion initiatives within the region
- Collaborate with executive leadership to align regional plans with corporate goals and vision
- Define and monitor key performance indicators (KPIs) to drive continuous improvement
- Oversee day-to-day operations of parking facilities, ensuring high performance, safety, and compliance
- Lead technology adoption across locations to streamline operations and enhance customer experience
- Manage regional budgets by overseeing revenue forecasting, cost control, and margin optimization, while conducting financial analyses to identify opportunities and mitigate risks
- Ensure regional financial targets are met or exceeded
- Lead and develop regional and operations managers, fostering accountability, excellence, and innovation while driving performance and growth
- Champion a customer-first mindset by ensuring rapid issue resolution, continuous service improvement, and consistent enforcement of service standards and satisfaction metrics across all sites
- Ensure full compliance with ADA, safety, and all applicable local, state, and federal regulations
- Build and maintain strong relationships with clients, community leaders, and local officials, representing Metropolis at industry events and community initiatives
- Support sales and marketing efforts by providing local market insights and fostering strategic partnerships
Requirements
- Bachelor's degree in Business, Operations Management, Urban Planning, or a related field
- 10+ years of experience in multi-site operations, parking management, or facilities management, with at least 5 years in a senior leadership role
- Proven ability to drive revenue growth, manage P&L, and lead large operational teams
- Deep understanding of parking industry regulations, customer experience best practices, and operational metrics
- Excellent leadership, communication, and stakeholder management skills
- Ability to travel frequently within the assigned region
Benefits
- access to or eligibility for healthcare benefits
- a 401(k) plan
- short-term and long-term disability coverage
- basic life insurance
- a lucrative stock option plan
- bonus plans and more
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