Develops and manages enterprise strategy and cross - functional initiatives for Early Warning Services. Working with senior leadership to define and execute 1 - 3 year strategic plans.
About the role
- Commercial Digital Strategy Manager facilitating digital business transformation in LATAM. Aligning strategy and implementation with stakeholders to maximize commercial objectives.
Responsibilities
- Align, shape, define, and implement Business Capabilities required for Commercial Areas in LATAM
- Act as the primary point of contact for the assigned functions together with DTO
- Co-create with the business and DTO the preparation of new project requests/enhancements
- Help convey the needs in a language most understandable to technology professionals
- Maximize the benefits of technology in support of corporate and regional commercial business goals
- Lead definition, alignment, and implementation of commercial business capabilities across LATAM
- Translate commercial strategy into actionable digital initiatives
- Co-create project requests and guide delivery teams to ensure solutions meet business needs
- Drive adoption and maximize value for regional sales, marketing and Service Solutions Operations
- Influence stakeholders at regional and country levels
- Ensure clarity of requirements for technology teams
- Measure impact against commercial objectives across multiple markets
- Report in direct line to LATAM IT director and dotted line to Commercial Digital Strategy Director
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience)
- 10+ years in digital/business transformation roles
- 5+ years focused on commercial functions (sales, marketing, aftersales)
- Experience working in multinational organizations, ideally in Automotive or related industries
- Proven track record delivering digital initiatives across multiple countries/regions
- Hands-on experience with agile delivery and working closely with DTO or central digital teams
- Strong stakeholder management with executives, country leaders and cross-functional teams
- Experience translating business needs into technical requirements and user stories
- Demonstrated ability to define business capability roadmaps and prioritize based on ROI and strategic fit
- Experience with change management and driving user adoption of digital tools
- Familiarity with managing vendors, SaaS implementations and integration projects
- Proven use of data to define KPIs and measure commercial impact
- Budgeting and business case development experience
- Fluent in English / Advanced
Benefits
- Legal benefits
- Year-end bonus: 33 days
- Savings fund: 13% (up to the legal limit)
- Grocery vouchers: 13% (up to the legal limit)
- Meal vouchers: Equivalent to 20 UMAs per month
- Vacation according to the law
- Vacation bonus: 100%
- Major Medical Expenses Insurance: Coverage up to 700 times the General Minimum Wage (SMGM)
- Life Insurance: Equivalent to 48 months of base salary for natural death and 96 months for accidental death
- Annual bonus: 20% of annual salary
- Pension plan: Available after 1 year of service
- 20% commercial bonus
- Corporate car with a budget of $597,148.42 MXN
- Gas vouchers: $4,800 MXN per month
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