Commercial Digital Strategy Manager facilitating digital business transformation in LATAM. Aligning strategy and implementation with stakeholders to maximize commercial objectives.
Responsibilities
Align, shape, define, and implement Business Capabilities required for Commercial Areas in LATAM
Act as the primary point of contact for the assigned functions together with DTO
Co-create with the business and DTO the preparation of new project requests/enhancements
Help convey the needs in a language most understandable to technology professionals
Maximize the benefits of technology in support of corporate and regional commercial business goals
Lead definition, alignment, and implementation of commercial business capabilities across LATAM
Translate commercial strategy into actionable digital initiatives
Co-create project requests and guide delivery teams to ensure solutions meet business needs
Drive adoption and maximize value for regional sales, marketing and Service Solutions Operations
Influence stakeholders at regional and country levels
Ensure clarity of requirements for technology teams
Measure impact against commercial objectives across multiple markets
Report in direct line to LATAM IT director and dotted line to Commercial Digital Strategy Director
Requirements
Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience)
10+ years in digital/business transformation roles
5+ years focused on commercial functions (sales, marketing, aftersales)
Experience working in multinational organizations, ideally in Automotive or related industries
Proven track record delivering digital initiatives across multiple countries/regions
Hands-on experience with agile delivery and working closely with DTO or central digital teams
Strong stakeholder management with executives, country leaders and cross-functional teams
Experience translating business needs into technical requirements and user stories
Demonstrated ability to define business capability roadmaps and prioritize based on ROI and strategic fit
Experience with change management and driving user adoption of digital tools
Familiarity with managing vendors, SaaS implementations and integration projects
Proven use of data to define KPIs and measure commercial impact
Budgeting and business case development experience
Fluent in English / Advanced
Benefits
Legal benefits
Year-end bonus: 33 days
Savings fund: 13% (up to the legal limit)
Grocery vouchers: 13% (up to the legal limit)
Meal vouchers: Equivalent to 20 UMAs per month
Vacation according to the law
Vacation bonus: 100%
Major Medical Expenses Insurance: Coverage up to 700 times the General Minimum Wage (SMGM)
Life Insurance: Equivalent to 48 months of base salary for natural death and 96 months for accidental death
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