Lead branding, content strategy, and commercial alliances for Wayni's fintech products. Ensure brand consistency and manage strategic partnerships to boost user engagement and growth.
About the role
- Commercial Account Manager responsible for managing and growing customer accounts at Lendscape. Focused on strategic account growth and customer relationship management.
Responsibilities
- Serve as the primary commercial contact for assigned accounts, ensuring ongoing engagement with customers’ strategic objectives.
- Identify upsell and cross-sell opportunities to drive revenue growth.
- Develop and maintain commercial account plans aligned with customer objectives and Lendscape’s business goals.
- Work closely with customer account teams, Marketing, and Delivery to ensure a unified customer experience.
- Contribute to cross-functional initiatives to enhance customer satisfaction and account expansion.
- Partner with Product and Customer teams to represent the voice of the customer.
- Advocate for customer needs, feeding insights back into service and product improvements.
- Own and deliver against defined revenue targets for assigned accounts.
- Track, analyse, and report on account performance, identifying areas for commercial improvement.
- Stay informed about industry trends, customer challenges, and competitive offerings.
- Contribute to the ongoing evolution of account management processes and best practices.
Requirements
- Proven experience in commercial account management and sales, preferably within cloud-based solutions.
- Familiarity with enterprise software solutions such as ERP, CRM, or EPM.
- Industry knowledge of Receivables or Asset Finance is highly desirable.
- Experience managing large accounts, identifying upsell/cross-sell opportunities, and collaborating across technical and marketing teams.
- Strong understanding of revenue growth strategies and contract negotiation.
- Bachelor’s degree in Business, Marketing, or equivalent experience.
- Relevant certifications or training in account management, customer success, or cloud technologies are advantageous.
- French language proficiency is a plus.
Benefits
- Private medical care and cash plan
- Flexible working hours
- Continuous training
- Cycle scheme and sponsored gym
- Learning and development
- Wellness and mindfulness perks
- Colleague volunteering
- Life assurance
- Work alongside a team developing and delivering innovative technology that creates huge value for a variety of local and international clients
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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