Junior collection specialist managing customer portfolios for Moteurs Baudouin. Responsible for collection activities and financial risk mitigation.
About the role
- Collections Specialist responsible for collections of outstanding accounts and resolving client-billing issues. Managing customer relationships in a fast-paced environment for a cloud contact center.
Responsibilities
- Reviewing open accounts for collection efforts.
- Making outbound collection calls in a professional manner while keeping and improving customer relations.
- Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
- Collect customer payments in accordance with payment due dates.
- Identify issues attributing to account delinquency and discuss them with management.
- Review and monitor assigned accounts and all applicable collection reports.
- Provide timely follow-up on payment arrangements.
Requirements
- The ideal candidate for this position will have a minimum of 5 years of corporate collections experience including interaction with a large customer base.
- Strong communication, problem solving and analytical skills required
- Ability to work independently and to adapt to a fast changing environment.
- Proficiency in Microsoft Office including Excel, Word and Access.
- Experience in a telecommunications environment is preferred but not required.
- Must have attention to detail with an eye for accuracy.
- Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
- Salesforce, NetSuite, LogiSense experience a plus
Benefits
- Company stocks
- Annual merit increase based on performance
- 15% night shift differential pay
- Paid Leave with Cash Conversion
- HMO with free dependents
- Retirement Plan
- Life Insurance
- While on work from home setup: Internet and meal allowance are provided
- Employee Assistance Program for mental and social well-being
- Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer service representative managing active and receptive calls for debt negotiation in telecommunications. Role involves providing solutions and utilizing systems for effective communication.
Analista de Crédito e Cobrança managing credit operations and client portfolio at Grupo Doce D’ocê. Involves financial analysis, debt management, and client relationship activities.
Credit Collections Specialist managing customer portfolios at KARL STORZ. Driving collections, supporting cash flow, and resolving past - due issues.
Managing analytics and collections strategy teams for a leading higher education company. Overseeing credit recovery optimization and financial product development in a collaborative work environment.
Collections Intern supporting day - to - day operations in Berkshire Hathaway GUARD Insurance Companies' Collections department. Gaining foundational business skills while contributing to real work in insurance finance operations.
Billing and Collections Specialist responsible for the order - to - cash cycle at OfficeRnD. Ensuring accurate invoicing and managing collections while collaborating with internal teams.
Manage and oversee credit and collections for adidas in Porto, ensuring timely receivables and stakeholder collaboration. Requires strong finance acumen and experience in a corporate finance environment.
Associate Billing and Collections Representative managing claim submissions and edits at Covenant Medical Group. Handling UB - 04 and 1500 claims while following up on outstanding accounts.
Risk Analyst focused on improving credit and debt strategies for a fintech startup. Collaborating with Data Science to enhance performance metrics and support daily operational demands.