Hybrid Collections Manager

Posted 4 weeks ago

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About the role

  • Manage and monitor collection activities to ensure timely recovery of outstanding balances
  • Develop internal/external strategies to reduce delinquency rates and improve cash flow through implementation of automation tools or software to improve efficiency
  • Provide training, performance feedback, and guidance to ensure team effectiveness
  • Ensure all collection activities comply with legal regulations (e.g., FDCPA)
  • Work closely with internal stakeholders to resolve disputes and improve customer experience

Requirements

  • Experience in supervisory or leadership roles
  • Advanced knowledge of MS Excel
  • Excellent analytical and problem-solving abilities
  • Strong leadership and communication skills
  • Proficiency in using collections software and tools

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Job title

Collections Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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