IP Migration Operations Specialist managing telecommunications services at Nokia. Collaborating across teams to drive operational efficiency and enhance customer satisfaction in a dynamic environment.
About the role
- Cloud Operations Engineer at Air-tek managing AWS infrastructure and supporting cloud application performance. Collaborating across teams to resolve technical issues and ensure operational excellence.
Responsibilities
- Provide day-to-day operational support for production and staging environments
- Monitor application and infrastructure health using monitoring and alerting tools
- Investigate and resolve incidents, performance issues, and service disruptions
- Handle daily service tickets related to deployments, environment setup, and troubleshooting
- Manage and optimize AWS infrastructure, including EC2, S3, RDS, ECS, VPC and IAM
- Deploy application updates and patches following standard change management procedures
- Automate repetitive tasks and improve operational efficiency through scripting and tools
- Participate in on-call rotation to provide 24/7 support coverage for production systems
- Collaborate closely with Development, Support, Delivery and Security teams to maintain system reliability and compliance
- Document configurations, runbacks, and operational processes
- Help establish and follow processes and checklists, ensuring consistent results for routine and common tasks and ultimately automating where appropriate
Requirements
- 3+ years of experience in Cloud Operations, DevOps, or IT Infrastructure Support
- Strong hands-on experience with AWS services, including EC2, S3, ECS, RDS, CloudWatch, and networking (VPCs, subnets, routing, security groups)
- Solid understanding of monitoring, alerting, and incident response (e.g., CloudWatch, Datadog, Grafana, PagerDuty)
- Ability to troubleshoot application, OS, and network-level issues in production environments
- Experience managing Linux and/or Windows-based systems
- Strong knowledge of scripting or automation (e.g., Bash, PowerShell, or Python)
- Understanding of security best practices and IAM management in AWS
- Excellent communication and problem-solving skills
- Willingness to participate in an on-call rotation for production support
Benefits
- Health insurance
- Professional development opportunities
- Flexible work arrangements
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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