EG
Internship in corporate client management at Erste Bank for 3 months, requiring business studies background and strong MS Office skills.
About the role
- Provide excellent customer service whilst resolving LEAP product queries in an accurate and timely manner
- Answer general client software and hardware queries
- Action outbound calls, emails, and chats as assigned to achieve daily KPIs
- Attend to a high volume of queries per day (200 logged on average)
- Troubleshoot, diagnose and resolve application issues
- Capture notes using standard notes template in CRM (Salesforce), including recording detailed information for all cases
Requirements
- Qualifications (or progressing towards qualifications) in legal, accounting or technology
- A proven record and passion for providing excellent customer service (preferably within a professional services environment)
- Proven ability to manage high-volume, transactional calls
- Competent in MS Office
- Proven ability to problem-solve
- Demonstrated ability to learn new skills
- Consider it a bonus if you have experience within a help desk or call centre environment.
Benefits
- We value your well-being - enjoy an additional paid wellbeing day every year
- Free gym membership
- Corporate dental plan
- Weekly massages in the office
- Catered lunch and breakfast every week
- On-site barista
- Access to LEAP Home - a program unique to LEAP to support you in buying your primary residence
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
US
Univar SolutionsKey Account Support Specialist
Key Account Support Specialist fulfilling sales responsibilities and customer support for Univar Solutions. Collaborating with internal teams to ensure smooth pricing and order processes.
MI
Mohawk IndustriesCustomer Service Representative
Customer Service Representative at Dal - Tile providing customer account management and support to enhance customer satisfaction. Responsible for order entry, inquiries, and various customer service functions.
MI
Mohawk IndustriesCustomer Service Warehouse Associate
Customer Service/Warehouse Associate at Mohawk Industries servicing customers and handling inventory tasks. Performing office administration duties, operating forklift equipment, and ensuring safety compliance in the warehouse environment.
PC
Post CompanySales Support Representative
Sales Support Representative at Post coordinating customer visits and creating offers. Working closely with salespeople to ensure efficient processes and administrative support.
LG
Liebherr GroupCommercial Clerk, Customer Service
Customer Service Specialist handling customer complaints while coordinating with departments. Engaging in service request processing for high - quality solutions within a leading electronics company.
TC
TE ConnectivityCustomer Service Specialist II
Customer Service Specialist managing order processing and customer inquiries for TE Connectivity. Fostering collaboration and enhancing customer satisfaction through effective communication.
LG
Liebherr GroupWorking Student in Customer Service
Studentische Aushilfe im Customer Service bei Liebherr in Ulm. Unterstützung bei Kundenanfragen und Kundendienstabrechnungen für Haushaltsgeräte.
ÁR
ÁrvoreCustomer Service Intern
Customer Intern providing support to the customer service team by analyzing and resolving client tickets. Involvement in improving response scripts and enhancing customer experience.
GR
GrifolsCustomer Service Specialist
Customer Service Specialist receiving and entering customer orders and meeting customers’ requirements at Grifols, a global healthcare company specializing in plasma - derived medicines.