Retail Sales Consultant providing exceptional in - store customer service at Telstra. Empowering customers with product knowledge and solutions to enhance their telecommunications experience.
About the role
- Client Service Advisor managing a variety of client portfolios in the insurance domain. Working collaboratively in the Lyon office to ensure client satisfaction and efficient service.
Responsibilities
- Manage a portfolio of clients for our Lyon office
- Ensure the correct issuance of insurance certificates and follow up on responses from insurance companies for delivery to clients
- Monitor updates to sums insured
- Verify consistency with existing policies/records
- Update contact details of stakeholders between valuation cycles
- Provide telephone support to clients
- Draft policy endorsements under the responsibility of Specialized Advisors
- Calculate premiums and ensure correct issuance and distribution of invoices/billing
- Monitor payments and handle dunning procedures/formal notices
- Work on lines such as Motor (Auto), Liability (RC), RCD, DAB
Requirements
- Previous experience in a similar role
- Strong interpersonal skills and ability to work effectively in a team
- Autonomous, rigorous, and customer-service oriented
- Comfortable with Microsoft Word and Excel
- English language proficiency would be an advantage
Benefits
- Development opportunities
- Collaborative and supportive work environment
- Managerial support
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Retail Sales Consultant at Telstra providing customer service and tech solutions. Responsibilities include helping customers, meeting sales targets, and collaborating in a team environment.
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