Hybrid Client Manager

at SMG

• Job title: Client Manager
• Job type: Full Time
• Experience level: Junior
• Salary: £39,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Liverpool, United Kingdom

About the role

• Client Manager at VMG overseeing brand campaigns and team management in a hybrid setting. Driving growth through strategic marketing and collaborative leadership in Liverpool.

Responsibilities

• Manage and develop direct reports, holding weekly one-to-one meetings, setting quarterly work plans, and conducting six-month performance reviews.
• Build and maintain strong working relationships across VMG, The Very Group (TVG), and supplier brands to deliver co-branded marketing campaigns aligned with Very’s strategy.
• Develop insight-led creative proposals that bring ideas to life and inspire your wider team to adopt a best-in-class approach for all supplier opportunities.
• Oversee the end-to-end planning and delivery of campaigns within your category, ensuring alignment with internal processes, brand tiering, and seamless execution.
• Lead strategic management of supplier brands, developing co-branded marketing plans that balance supplier objectives with VMG’s wider brand moments. Ensure plans are commercially viable, budget-compliant, and contribute to net targets.
• Support your team in campaign reporting, driving continuous improvement in how data and performance are communicated to stakeholders.
• Manage in-flight reporting and optimisation for select media channels such as Criteo and Paid Social, using insights to inform future campaign delivery.
• Monitor campaign performance and apply learnings to enhance future activity and outcomes

Requirements

• 6–12 months’ experience coaching and managing a team member
• Experience in marketing, ideally within retail or agency environments
• Proven ability to manage multiple clients with strong organisational and time management skills
• Confidence working with data, budgets, and financial reporting (Excel proficiency required)
• Demonstrated success in planning and delivering strategic marketing campaigns

Benefits

• 10% discretionary bonus
• £1,800 yearly wellbeing fund (on top of your salary!)
• Free Headspace subscription
• £500 yearly “Learning Fund” for learning
• 4 extra Wellbeing Days off per year
• Summer & Winter conferences + year-round celebrations
• 4pm finishes every Friday
• Flexible and hybrid working