Client Manager managing a book of business for welfare benefit plans at Marsh McLennan Agency. Role involves consulting and ensuring clients' goals are met with a review structure.
About the role
- Client Manager at VMG overseeing brand campaigns and team management in a hybrid setting. Driving growth through strategic marketing and collaborative leadership in Liverpool.
Responsibilities
- Manage and develop direct reports, holding weekly one-to-one meetings, setting quarterly work plans, and conducting six-month performance reviews.
- Build and maintain strong working relationships across VMG, The Very Group (TVG), and supplier brands to deliver co-branded marketing campaigns aligned with Very’s strategy.
- Develop insight-led creative proposals that bring ideas to life and inspire your wider team to adopt a best-in-class approach for all supplier opportunities.
- Oversee the end-to-end planning and delivery of campaigns within your category, ensuring alignment with internal processes, brand tiering, and seamless execution.
- Lead strategic management of supplier brands, developing co-branded marketing plans that balance supplier objectives with VMG’s wider brand moments. Ensure plans are commercially viable, budget-compliant, and contribute to net targets.
- Support your team in campaign reporting, driving continuous improvement in how data and performance are communicated to stakeholders.
- Manage in-flight reporting and optimisation for select media channels such as Criteo and Paid Social, using insights to inform future campaign delivery.
- Monitor campaign performance and apply learnings to enhance future activity and outcomes
Requirements
- 6–12 months’ experience coaching and managing a team member
- Experience in marketing, ideally within retail or agency environments
- Proven ability to manage multiple clients with strong organisational and time management skills
- Confidence working with data, budgets, and financial reporting (Excel proficiency required)
- Demonstrated success in planning and delivering strategic marketing campaigns
Benefits
- 10% discretionary bonus
- £1,800 yearly wellbeing fund (on top of your salary!)
- Free Headspace subscription
- £500 yearly “Learning Fund” for learning
- 4 extra Wellbeing Days off per year
- Summer & Winter conferences + year-round celebrations
- 4pm finishes every Friday
- Flexible and hybrid working
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