Senior Middle Market Client Manager at Reliance Matrix advising on client benefit plans and contracts while ensuring client growth and operational excellence.
About the role
- Client Manager managing FMCG campaigns and top clients at Morrisons Media Group. Driving impactful strategies and overseeing project execution in a fast-paced environment.
Responsibilities
- Liaise with various internal and external stakeholders to activate FMCG branded activity across various channels, including on- and off-site media, within agreed-upon timelines, following creative guidelines.
- Support in driving commercials by ensuring the output for campaigns go out on time for the categories under your remit to help contribute towards wider business targets, manage forecasts and report on these.
- Line management of direct reports, holding weekly meetings with these, creating work plans, hosting appraisals and tracking their day-to-day output. This will be in addition to providing daily support as and when required.
- Work to ensure that all content (including, but not limited to, media plans, status reports, performance reviews, and recommendations) is completed to a high standard and showcases the team at its best.
- Build positive relationships and communicate confidently with our clients, nuance your approach with different stakeholders, and ensure you present yourself as a trusted team member.
- Support wider organisational projects, helping to create a great workplace and supporting SMG's mission to lead connected commerce marketing.
- Support the senior leadership team in governance, ad hoc requests and meetings as required.
Requirements
- Exceptional leadership qualities, with 6-12 months experience in people coaching or management.
- Experience in working towards ambitious targets and strong numeracy skills.
- A proven track record in the development and planning of strategic marketing campaigns, which delivered positive results.
- The ability to "think differently": As one of our key behaviours here at SMG, you won't be afraid to approach problems from a different angle or challenge the status quo.
- Great organisational skills with excellent attention to detail.
- Exceptional communication and relationship skills to confidently work with senior stakeholders.
Benefits
- 10% discretionary bonus
- £1,800 yearly wellbeing fund (on top of your salary!)
- Free Headspace subscription
- £500 yearly “Uni Fund” for learning
- 4 extra Wellbeing Days off per year
- Summer & Winter conferences + year-round celebrations
- 4pm finishes every Friday
- Flexible and hybrid working
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