Manufacturing Operations Investigator improving biopharmaceutical production processes through investigations and CAPA plans. Collaborating with teams and authoring reports in a high - performance environment.
About the role
- Call Center Operations Supervisor managing monitoring and training for a robotics startup in Tokyo. Overseeing call center operations and quality assurance for robotic assistance.
Responsibilities
- コールモニタリング（評価基準策定、実行、改善フィードバック）
- 各種トレーニング実行、進捗管理
- オペレーション効率化の仕組み作り、メンバーへの展開、定着化推進
- レポート作成、シフト管理、アルバイトスタッフの管理実務など
Requirements
- インバウンドコールセンターでのモニタリング評価から応対指導まで一連の応対品質改善活動の実務をされていた方
- Excel/Googleスプレッドシートの使用してレポートなどの作成経験
- コミュニケーションスキルの高い方
- 最終学歴：短大/専門/高専卒業以上
- CS業務でのQA/リーダー/SV等の経験（歓迎）
- KPI管理/分析の経験（NPS、CSAT、AHT、CPHなど）（歓迎）
- テクニカルサポートの経験（歓迎）
- 英語スキル/経験（歓迎）
Benefits
- 交通費：月上限5万円まで支給
- 社会保険完備
- 昇給制度あり
- インフルエンザ予防接種補助あり
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Regional Manager optimizing Shop Floor processes & systems at IFF, a global leader in flavors, fragrances, and food ingredients. Collaborating with sites to enhance production and warehousing strategies.
Amazon Operations Assistant optimizing product listings and managing inventory for e - commerce operations. Supporting growth initiatives and ensuring compliance within Amazon Seller Central.
Operations MTM Manager responsible for introducing and improving MTM systems across German production locations. Leading projects, coaching staff, and ensuring compliance with standards and regulations.
Werkstudent:in Ad Operations assisting in retail campaigns for Bring! Labs AG. Responsible for setting up, optimizing, and analyzing digital retail advertisements in a collaborative environment.
Fuel Operations Lead at Air Methods providing mentorship and maintenance for fuel operations. Ensuring compliance and quality in aviation fueling across multiple bases with training responsibilities.
Truck Driver/Operations Specialist delivering agronomy and grain products in Onida, SD. Working operations at the site while ensuring safety and efficiency during deliveries and maintenance tasks.
Educator Onboarding Associate engaging with applicants to improve teacher placements for schools. Working with the Teacher Success Team at Zen Educate in a hybrid role.
Supervisor responsible for the safe and efficient operation of a Fossil Generation facility at PG&E. Ensures compliance and operational goals are met while managing operational staff.
Pflegefachkraft in einem Senioren - Zentrum für ganzheitliche Pflege und Betreuung. Verantwortung für die Lebenszufriedenheit der Bewohner in einem teamorientierten Umfeld.