Restaurant Manager responsible for leading operations in the Frittenwerk restaurant and ensuring a high - quality customer experience. Overseeing team management, budgeting, and operational excellence.
About the role
- Catering Venue Manager responsible for coordinating catering services at venues for FIFA World Cup 26. Overseeing execution, collaboration with teams, and hospitality enhancement initiatives.
Responsibilities
- Oversee the execution of catering service that aligns with FIFA World Cup 26™ objectives
- Execute catering delivery strategy, staffing models, and service expectations by venue type
- Collaborate with culinary and logistics teams to ensure narratives are realistic and executable under live-event conditions
- Implement strategic initiatives to elevate guest satisfaction through innovative food and beverage offerings
- Lead the evaluation process by gathering guest and stakeholder feedback
- Develop and manage detailed project timelines
- Proactively identify potential issues and lead on-site troubleshooting
- Work with Performance team to help create and oversee tournament time reporting
Requirements
- 3–5 years of progressive, full-time experience in the catering or hospitality industry
- Bachelor’s degree in Restaurant Management, Hospitality Management, Food Service, or a related field; or equivalent combination of education, training, and hands-on experience
- Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom, DocuSign, and Smartsheet
- Exceptional organizational and process management skills
- Maintains composure under pressure
- Strong interpersonal, communication, and negotiation skills
- Flexibility and positive attitude to work long days, evenings, weekends, and holidays when necessary
- Ability to remain in a standing position for extended periods
- Conversational English as a minimum
- Legally able to work with no sponsorship assistance in venue location
- Ability to pass Accreditation process
Benefits
- Health care
- Retirement
- Vacation and other paid time off
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