Catering Venue Manager responsible for coordinating catering services at venues for FIFA World Cup 26. Overseeing execution, collaboration with teams, and hospitality enhancement initiatives.
Responsibilities
Oversee the execution of catering service that aligns with FIFA World Cup 26™ objectives
Execute catering delivery strategy, staffing models, and service expectations by venue type
Collaborate with culinary and logistics teams to ensure narratives are realistic and executable under live-event conditions
Implement strategic initiatives to elevate guest satisfaction through innovative food and beverage offerings
Lead the evaluation process by gathering guest and stakeholder feedback
Develop and manage detailed project timelines
Proactively identify potential issues and lead on-site troubleshooting
Work with Performance team to help create and oversee tournament time reporting
Requirements
3–5 years of progressive, full-time experience in the catering or hospitality industry
Bachelor’s degree in Restaurant Management, Hospitality Management, Food Service, or a related field; or equivalent combination of education, training, and hands-on experience
Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom, DocuSign, and Smartsheet
Exceptional organizational and process management skills
Maintains composure under pressure
Strong interpersonal, communication, and negotiation skills
Flexibility and positive attitude to work long days, evenings, weekends, and holidays when necessary
Ability to remain in a standing position for extended periods
Conversational English as a minimum
Legally able to work with no sponsorship assistance in venue location
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