Senior Manager developing integrated media strategies for clients. Joining a team transforming media into an asset for strategic value creation.
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Hybrid Case Manager, CSD Works NV
Posted 4 months ago
About the role
- Case Manager delivering individualized support through the Access to Services Program, focusing on case management, advocacy, and long-term service retention.
Responsibilities
- Provide individualized support to adults through the Access to Services (ATS) Program, focusing on case management, advocacy, and long-term service retention.
- Conduct client intakes, need assessments, and service plan development to identify goals and barriers.
- Provide individualized case management through regular check-ins and follow-up support.
- Advocate for client eligibility and participation in healthcare, housing, financial assistance, and social service programs.
- Deliver crisis intervention and immediate problem-solving to address urgent needs.
- Coordinate transportation, childcare, and other logistical support to prevent service interruptions.
- Collaborate with the Program Manager and Program Coordinators to ensure continuity of care and successful client outcomes.
- Coach clients with self-advocacy, communication, and problem-solving strategies to strengthen independence.
- Support clients in navigating community systems, agencies, and service provider networks.
- Maintain accurate and confidential case records, documenting all client interactions and outcomes.
Requirements
- Bachelor’s degree in Human Services, Social Work, Rehabilitation Counseling, or a related field; equivalent experience may be considered.
- Minimum of two (2) years of experience in case management, client advocacy, or social services.
- Experience working with Deaf, Hard of Hearing, or IDD populations strongly preferred.
- Experience in community-based programs, healthcare navigation, or service coordination.
- Valid driver’s license and reliable transportation required.
- Flexibility to work on occasional evenings or weekends for outreach or client needs.
Benefits
- WFH Flexible
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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