PE
Puget Sound EnergySenior Energy Program Manager – Infrastructure
Senior Energy Program Manager at Puget Sound Energy managing energy efficiency programs and coordinating cross - functional teams to achieve program goals.
About the role
- Provide a broad range of analysis and/or project support in the development of business programs, including processes and procedures development and monitoring
- Contribute to the business mandate through research and analysis, content curation, and design recommendations for a specialized business and/or function
- Independently perform activities from end to end and manage ambiguity
- Interpret and administer policies, adopt and implement business process improvements
- Make process and capacity management decisions guided by practices, procedures and operating plans
- Conduct regular, ongoing analysis, evaluation/assessment and review of business programs and initiatives
- Conduct ongoing industry and competitive analysis to obtain market insights
- Provide input to managers and business leaders through conducting analytics and driving insights to support the planning process
- Develop and maintain program documentation and communication materials
- Support analyzing policy and governance impacts on customers, stakeholders and processes
- Liaise with partners and stakeholders to resolve business program issues
- Support and monitor adherence to service level agreements with external vendors and work with vendors to meet program objectives
- Conduct internal and external research projects; support development/delivery of presentations/communications to management or broader audience
- Conduct reporting and/or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess effectiveness of programs/policies/practices
- Monitor service, productivity and assess efficiency levels and implement continuous process/performance improvements
- May lead work streams by acting as a project lead/subject matter expert for small scale projects/initiatives
Requirements
- Undergraduate degree and/or 3+ years relevant experience
- Solid knowledge of multiple business programs disciplines, consulting principles, lines of businesses supported, banking industry, and product/customer markets
- Knowledge of current and emerging competitor and market trends
- Knowledge of risk management environment, standards and regulations
- Knowledge of project/program support, planning and implementation
- Ability to exercise sound judgement in making decisions
- Ability to communicate effectively in both oral and written form
- Ability to work collaboratively and build relationships
- Skill in using analytical software tools, data analysis methods and reporting techniques
- Skill in using computer applications including MS Office
- Ability to analyze, organize and prioritize work while meeting multiple deadlines
- Ability to work successfully as a member of a team and independently
- Ability to handle confidential information with discretion
Benefits
- base salary and variable compensation/incentive awards
- health and well-being benefits
- savings and retirement programs
- paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- banking benefits and discounts
- career development
- reward and recognition
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PE
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