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Program Manager leading the CPA Leadership Program at Sun Life to shape future finance leaders. Overseeing design, operations, and alumni engagement for talent development.
About the role
- Develop and maintain the overall programme plan, ensuring alignment with business strategy and objectives.
- Oversee and coordinate multiple related projects, managing interdependencies and resolving conflicts or overlaps between projects.
- Engage with internal and external stakeholders to understand needs and manage expectations, ensuring clear and consistent communication across all levels of the organisation.
- Allocate and manage resources across projects, working with functional leads and support teams to ensure optimal utilisation.
- Monitor and control programme budgets, tracking expenditure and forecasting financial needs.
- Identify, assess, and mitigate risks across the programme, supporting project teams with effective risk strategies.
- Collaborate with the Project Support Manager to track progress and performance, reporting on milestones, deliverables, and outcomes to senior leadership.
- Provide leadership and guidance to Change & Excellence Managers and Change Leaders, promoting collaboration, accountability and continuous improvement.
Requirements
- Extensive experience in business-led change and process transformation, ideally within large-scale, multi-disciplinary programmes.
- Exposure to Insurance, Reinsurance, or broader Financial Services, with an understanding of the complexities these sectors bring.
- Global programme experience, with the ability to operate in complex, matrixed organisations.
- Strong leadership and coordination skills, with the ability to manage multiple projects, teams, and stakeholders simultaneously.
- Excellent stakeholder engagement, with the ability to influence and communicate effectively at all levels.
- Proven ability to manage budgets, timelines, and risks, adapting plans as needed to stay on track.
- Familiarity with project delivery methodologies, including Agile and Waterfall, and the ability to apply them appropriately.
- Strong problem-solving and decision-making skills, with a focus on delivering business value.
- Experience in resource planning and team development, ensuring the right skills are in place to meet programme needs.
- A collaborative mindset, with a passion for driving change and continuous improvement.
Benefits
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
- Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
- Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
- Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own.
- Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.
Job title
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