Staff Solution Program Manager managing IT infrastructure and facility projects at Insulet, a medical device innovator. Leading teams to achieve strategic program objectives with a focus on IT infrastructure.
Responsibilities
Lead and manage IT infrastructure and facility projects related to new office build outs, existing office remodels, and any other similar IT infrastructure network office efforts projects from inception to completion, ensuring they are delivered on time, within scope, and within budget
Collaborate with stakeholders to define project scope, objectives, and deliverables
Build and maintain overall detailed project plan, Gantt chart, status updates, and RAIDE Register (Risks, Assumptions, Issues, Dependencies and Escalations) integrating all cross-functional workstreams
Maintain and update project schedule and dependencies integrated with Agile teams, ARTs, and Solutions PI Plan
Effectively communicate project status/reports to stakeholders
Lead release-based program core team and steering committee meetings for assigned program(s)
Lead project-related activities of project team members, providing guidance on conformance to established computer systems validation procedures
Identify and assess mitigation options for program risks and issues, and escalate as needed to ensure program success
Assist Business Process Owners and core teams in problem solving and scenario analysis to assess impact of change requests
Provide input to Agile teams and ARTs review during PI planning and assess impact of PI Planning output to overall plan
Adhere to all regulatory agency standards, company quality standards and corporate policies
Must be able to travel domestically and internationally as business needs demand
Perform other duties as required
Requirements
Bachelor’s degree in Business, Computer Science, Information Technology, Engineering, or a related field; Advanced degree preferred
At least 10 years of overall work experience in a technical discipline and 5 years of demonstrated experience in a program management role of large complex programs.
Agile experience
Project management certification preferred
Experience in managing IT infrastructure and facility projects, including but not limited to: Network administration and optimization, Server management and maintenance, Implementation of Cybersecurity measures, Coordination with contractors, vendors, and stakeholders
Experienced working with Agile teams to develop and launch strategic programs against concrete deadlines
Knowledge of computer systems validation and QMS compliance
Demonstrated flexibility and ability to function in a fast-paced, growth industry and work environment
Proficient in the following computer software applications: MS 365 Suite (Word, Excel, PowerPoint, Project, Outlook, Teams), Smartsheet, SharePoint
Helpful to have working knowledge or familiarity with: Agile applications (Jira & Confluence), CRM Environments (SalesForce, Marketing Cloud), SAP ERP Programs Integrations (MuleSoft), PLM & QMS applications (Arena), PPM tools (Clarity)
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