Business Delivery Manager bridging business needs and technology at Arkle Finance. Leading technology delivery and managing vendor relationships in a hybrid working environment.
Responsibilities
Act as the bridge between business and technology partners (Weatherbys Bank IT, Alfa, Salesforce, Oracle), ensuring smooth communication and delivery.
Manage vendor relationships, monitor service quality, and proactively address technology risks.
Lead and coordinate technology change initiatives, from gathering business requirements to overseeing implementation and adoption, ensuring solutions deliver real value.
Support the COO in delivering robust, resilient, and compliant technology services, including risk management and policy alignment.
Identify opportunities for innovation and process improvement, helping Arkle Finance stay ahead in a dynamic market.
Requirements
Has delivered technology projects or managed technology services in a regulated environment (e.g., financial lending, insurance, or similar), with responsibility for at least one full project or service area.
Has managed relationships with external technology vendors or service providers, holding them to agreed standards or service levels.
Can demonstrate experience translating business needs into technical requirements, including providing clear specifications or briefs to technical teams.
Has worked with multiple internal or external stakeholders to deliver a project or service.
Communicates confidently and clearly, with evidence of structured problem-solving and documentation skills.
Benefits
private medical insurance
25 days’ annual leave (rising to 28 days with length of service)
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