Supporter Care Manager leading a dedicated team at Anthony Nolan to enhance the supporter experience. Overseeing enquiries, income processing, and driving improvements in supporter care services.
About the role
- Senior Area Manager in Public and Government Affairs responsible for enhancing WM's community relations. Collaborating with public sector and managing government affairs with extensive strategic planning.
Responsibilities
- Responsible for the research, development, planning and implementation of the strategies and programs that will enhance WM's relations with the community, the public, governmental and regulatory authorities, shareholders and employees
- Coordinate with Public Sector and Sales and determine action steps that eliminate overlap and identified opportunities
- Manages government and regulatory affairs, including lobbying before state legislatures and elected officials
- Analyzes and implements strategic plans to impact proposed legislation, regulations, or local ordinances in favor of WM
- Directs lobbyists and PR personnel on strategy to convey the Company’s position
- Develops communication materials and resources including media and outreach materials, advertising, writing/editing newsletters, speeches, and presentations to promote greater awareness and understanding of WM business and operations
- Works with marketing and advertising personnel to identify opportunities to increase company visibility
- Develops contacts and relationships with media representatives to create opportunities for keeping the company in front of public and the trade
- Creates and coordinates execution of district community relations plans including grassroots initiatives, charitable donations, local government affairs, media relations and communications to support expansions and project development
- Directs WM response to business issues or events that will impact the public
- Works with district/business unit managers to develop and promote community relations programs including business and education programs
- Manages communication costs
Requirements
- Bachelor's Degree in Public Affairs/Relations, Business Administration or similar area of study
- Twelve or more years previous government affairs and public relations experience
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short Term Disability
- Stock Purchase Plan
- Company match on 401K
- Paid Vacation
- Holidays
- Personal Days
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