Hybrid Business Control Manager

at Bank of America

• Job title: Business Control Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $103,000 - $157,600 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud, Cyber Security
• Location requirements: Hybrid, New York City, United States

About the role

• Business Control Manager at Bank of America overseeing risk and control effectiveness for client operations. Leading quality assurance and compliance initiatives across multiple business units.

Responsibilities

• Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Performs monitoring and testing of controls, identifying issues and control improvements for remediation
• Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Manages the performance and productivity of team members that conduct quality inspection reviews
• Ensures timely execution of QA activities including control execution, case management, and results reporting
• Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting
• Execute Data Transmission Registration (DTR) and Permit to Send (PTS) process requirements within the DTR tool, including overlapping horizontal activities (Cloud Governance, Application Governance, Model Risk, etc.).
• Manage new DTR requests and updates to existing DTR, maintaining DTR quality.
• Ensure DTRs meet new Data Transmission Policy and Standard requirements (SPI alignment, Contract alignment, individual registration case break out by transmission direction, transmission method, etc.) and drive remediation of any inaccuracies.
• Conduct annual DTR certifications.
• Manage oversight of Enterprise Credit GEP request for adherence to Enterprise Credit Third-Party Strategy.
• Provide Third-Party risk and governance subject matter expertise to EC business partners.
• Support the execution of required Third-Party requirements routines, Cyber Security escalations, vendor risk assessments. Vendor Level Risk Assessment), Sourcing requests and Third-Party strategy.
• Support Third-Party alignments to Processes in the Single Process Inventory.

Requirements

• 5+ years Business Control experience with Third-Party Management and /or Data Management
• Strong project management skills; attention to detail; ability to drive projects to conclusion
• Experience directly or indirectly enforcing adherence to internal policies/standards and/or external laws, rules, regulations.
• Strong relationship management skills and ability to collaborate with Line of Business and Technology roles.
• Strong written and verbal communication skills.
• Understanding of Data Management requirements or other experience with regulatory requirements.
• Bachelor's Degree or equivalent work experience
• Highly organized and detail oriented.
• Ability to work in a team environment and can demonstrate flexibility with roles and responsibilities.
• Ability to communicate and work with multiple key stakeholders to drive discussions that ultimately conclude/decision documentation required for Global Third Party Program and External Data Transmission deliverables.
• Strong Microsoft Office Suite (Excel, PowerPoint)
• Strong analytical and problem-solving skills.

Benefits

• Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
• This role is currently benefits eligible.
• We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.