Key Account & Marketplace Manager driving profitable brand growth on Amazon as Vendor and Marketplace Seller in North America. Managing performance and ensuring operational excellence.
Responsibilities
Oversee and take responsibility for the Amazon-related profit and loss, ensuring sales, margin, and profitability goals are met.
Play a role in developing and implementing both annual and quarterly business strategies across Vendor Central (1P) and Seller Central (3P).
Initiate and deliver growth projects by leveraging pricing tactics, promotional activities, retail programs, advertising, and assortment management.
Review contracts and negotiate commercial terms.
Supervise and coordinate external agencies or service providers for Amazon and NA Marketplace when required, making sure their efforts align with key business objectives.
Manage day-to-day operations across Amazon Vendor Central and Amazon/NA Marketplace Seller Central accounts
Monitor account health, compliance and operational KPIs to ensure continuity of business
Collaborate with Supply Chain and Operations teams to support accurate demand planning and execution
Coordinate the planning and execution of product launches, working cross-functionally with Product, Marketing and Merchandising teams
Manage and optimize content, including product detail pages, brand store, A+ content and visual assets
Plan and execute key commercial events such as Prime Day, Black Friday and Cyber Week
Support and manage Amazon Advertising activities (Sponsored Ads, DSP if applicable) to maximize visibility and ROAS
Overview performance through analytics and internal reporting tools
Track and analyze key KPIs including revenue, contribution margin, traffic, conversion rate and buy box performance
Identify insights and opportunities to improve performance and support data-driven decision making
Carry out additional tasks and projects as assigned in line with business needs.
Requirements
Relevant experience of more than 7/8 years in the field
Previous experience in ecommerce roles with direct involvement in Amazon marketplace management (Vendor Central and/or Seller Central)
Strong understanding of Amazon operations, merchandising and performance drivers
Solid analytical skills with ability to interpret data and KPIs
Expertise working with Excel for Data Analysis
Strong commercial mindset with negotiation and stakeholder management skills
Experience working with external agencies and cross-functional teams
Good organizational and project management skills
Ability to manage multiple priorities in a fast-paced environment
Strong communication and stakeholder management skills
Fluent in English; additional languages are a plus
Benefits
Balance between work and personal life: Smart Working (Hybrid work model) and Time flexibility
An International, fresh and dynamic working environment
Physical & Mental Health programs, sustainable projects and workshop promoted by Guess Community
Arts, sports and social events outside the office, thanks to our Guess Fun activities!
Training & Development platform and paths
Discount on our products both online and in stores
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