Hybrid Key Account Manager – Marketplace, Amazon

Posted 19 minutes ago

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About the role

  • Key Account & Marketplace Manager driving profitable brand growth on Amazon as Vendor and Marketplace Seller in North America. Managing performance and ensuring operational excellence.

Responsibilities

  • Oversee and take responsibility for the Amazon-related profit and loss, ensuring sales, margin, and profitability goals are met.
  • Play a role in developing and implementing both annual and quarterly business strategies across Vendor Central (1P) and Seller Central (3P).
  • Initiate and deliver growth projects by leveraging pricing tactics, promotional activities, retail programs, advertising, and assortment management.
  • Review contracts and negotiate commercial terms.
  • Supervise and coordinate external agencies or service providers for Amazon and NA Marketplace when required, making sure their efforts align with key business objectives.
  • Manage day-to-day operations across Amazon Vendor Central and Amazon/NA Marketplace Seller Central accounts
  • Monitor account health, compliance and operational KPIs to ensure continuity of business
  • Collaborate with Supply Chain and Operations teams to support accurate demand planning and execution
  • Coordinate the planning and execution of product launches, working cross-functionally with Product, Marketing and Merchandising teams
  • Manage and optimize content, including product detail pages, brand store, A+ content and visual assets
  • Plan and execute key commercial events such as Prime Day, Black Friday and Cyber Week
  • Support and manage Amazon Advertising activities (Sponsored Ads, DSP if applicable) to maximize visibility and ROAS
  • Overview performance through analytics and internal reporting tools
  • Track and analyze key KPIs including revenue, contribution margin, traffic, conversion rate and buy box performance
  • Identify insights and opportunities to improve performance and support data-driven decision making
  • Carry out additional tasks and projects as assigned in line with business needs.

Requirements

  • Relevant experience of more than 7/8 years in the field
  • Previous experience in ecommerce roles with direct involvement in Amazon marketplace management (Vendor Central and/or Seller Central)
  • Strong understanding of Amazon operations, merchandising and performance drivers
  • Solid analytical skills with ability to interpret data and KPIs
  • Expertise working with Excel for Data Analysis
  • Strong commercial mindset with negotiation and stakeholder management skills
  • Experience working with external agencies and cross-functional teams
  • Good organizational and project management skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong communication and stakeholder management skills
  • Fluent in English; additional languages are a plus

Benefits

  • Balance between work and personal life: Smart Working (Hybrid work model) and Time flexibility
  • An International, fresh and dynamic working environment
  • Physical & Mental Health programs, sustainable projects and workshop promoted by Guess Community
  • Arts, sports and social events outside the office, thanks to our Guess Fun activities!
  • Training & Development platform and paths
  • Discount on our products both online and in stores

Job title

Key Account Manager – Marketplace, Amazon

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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