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Design OfficesSales Administrator
Sales Administrator providing administrative support to the team at Design Offices in Berlin. Responsible for customer management, CRM updates, and contract processing.
About the role
- Serve as the primary administrator and subject matter expert for Microsoft Dynamics 365 Business Central, CE, and Field Service
- Configure, maintain, and troubleshoot business applications to ensure optimal performance and user experience
- Design and implement Power Platform solutions to automate workflows, enhance reporting, and improve data accessibility
- Collaborate with stakeholders to gather requirements, analyze business processes, and recommend system enhancements
- Support data integrity, governance, and compliance across integrated systems
- Develop and maintain documentation, training materials, and user guides
- Assist in managing third-party vendors and consultants for system upgrades, integrations, and customizations
- Monitor system usage and performance, proactively identifying areas for improvement
- Manage updates, patches, and integrations with other business systems
- Support Delta Medical Systems' quality policy through compliance with quality management system documentation
- Follow strict security protocols and be responsible for maintaining and safeguarding proprietary data
- Bridge the gap between business needs and technical capabilities to align systems with operational goals
Requirements
- Bachelor’s degree in Information Systems, Business Administration, or related field (or equivalent experience)
- 3+ years of experience working with Microsoft Dynamics 365 (Business Central, CE, Field Service)
- Proficiency in Power Platform tools: Power BI, Power Apps, Power Automate
- Strong understanding of business processes in finance, operations, customer service, and field service
- Experience with data modeling, reporting, and dashboard creation
- Excellent communication and problem-solving skills
- Ability to work independently and collaboratively in a fast-paced environment
- Microsoft Dynamics or Power Platform certifications preferred
- Experience with AL development in Business Central (preferred)
- Familiarity with Dataverse and Azure services (preferred)
- Knowledge of integration tools or Power Automate connectors (preferred)
- Follow strict security protocols and maintain/safeguard proprietary data
Benefits
- 401(k) retirement plan with company matching
- Access to a company-paid financial advisor
- Excellent vacation policy, including paid family leave, paid personal time, paid holidays, paid floating holiday of your choosing
- Comprehensive insurance package including medical, dental, vision (or a $300 monthly stipend for medical benefits elsewhere)
- Company paid long and short-term disability insurance, and company paid life insurance
- On-site workout facility
- Free snacks and drinks in corporate kitchen
- Education assistance
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